Passport Office Mumbai — police verification has been not done

Address:

Raigad, Maharashtra

Nishani halder d/o srabani halder, i had applied in the bkc for closing the file no. B[protected], but this file haven't closed yet. The superentendent of bkc had said that she will close the file and the police verfication will be done within 7 working days. But, it has been more than 2 weeks. And the thane passport office are giving dates and dates for attending at the office. I just need a confirmation when the police verification will be done. Why the promising words are lacking behind.

Kindly, fix my problem. I need to get my mothers passport as soon as possible.