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Patanjali Ayurved Complaints & Reviews

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Updated: May 25, 2024
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Patanjali Ayurved reviews & complaints page 74

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P
pgchaitanya
from Bengaluru, Karnataka
Sep 6, 2016
Resolved
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Address: Haridwar, Uttarakhand, 560097
Website: patanjaliayurved.net

Order placed on patanjali website on 01-sept-2016 with order id 7602 as per paytm. Total bill of rs 766 paid at 11:01 pm via paytm wallet. Order placed with my email. No order confirmation/updates from patanjali received till now.

I have done this order in patanjali website 'http://patanjaliayurved.net/'. money was deducted from paytm wallet, however i have not got any email confirmation from patanjali's side that you have received this or not. Paytm cash txn id is paytm cash txn id [protected]

No response to email sent to '[protected]@patanjaliayurved.org'. Nobody picks up phone when calling patanjali customer care '[protected]'.

Paytm says
"we understand that your transaction at"patanjaliayurved"against order id 7062was not successful. However, your amount was deducted.

We have checked, the transaction is showing as successful in our system.in case you have still not received the desired services, please contact"patanjaliayurved"customer care. Or share merchant mail conversation screenshot that this order was failed at there end.

If payment/transaction failed (Amount debited from wallet) then the amount will be refunded to your wallet within 3-4 working days.

In case, if amount is not refunded to your paytm wallet within the mentioned time then please come back with the consent email from the merchant where it is mentioned that merchant has refunded the amount/transaction failed with the concerned order number.

"

And they say money is debited correctly, i need to contact patanjali directly. How am i supposed to contact patanjali when neither they respond to emails nor pick up phone as per details in their website.
Very disappointing experience.
+2 photos
Sep 19, 2016
Complaint marked as Resolved 
Guys please wait for the order. It is very difficult I know. But that is how patanjali is taking orders. It does not update the order details rightly and there is no tracking option. It is little confusing but you will suddenly get the order at your place but make sure you provide the right address .!
Patanjali Ayurved customer support has been notified about the posted complaint.
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    S
    suringupt
    from Bengaluru, Karnataka
    Sep 5, 2016
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    Address: 180002

    Sir
    My suggestion to Patanjali is to go for alternative advertising so as to give direct benefit to the public instead of spending crores in different media advertising.I mean start offering one tooth paste free with every purchase of 1liter desi ghee.This way new product is automatically introduced with the existing product on the one hand and saving of customer on the other hand.
    Moreover, people want buying your product but feel they are even costly than the other branded in the market like your desi gee which is being sold at ₹450/Ltrs whereas ghee like Amul is available just at ₹380/Ltrs
    Pl cut your heavy advertising cost on some product likes arson oil and honey which has already been popular in the market and cut the retail prices of your overall products so that the benefits just not goes to selective people.
    I want this message to be presented to shri baba Ramdevji.
    Patanjali Ayurved customer support has been notified about the posted complaint.
    View replies
    Your Product "Desi Cow Ghee" is not as good as was starting of this product. The Quality of this product is now not batter than 'Amul Ghee' while your product rate is more than other Desi Ghee. So, pl. Improve it and don't break the Faith of Indian Customer that was established by Baba Ramdev.
    Thanks & regard
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      G
      Gaurav Khandelwal Gk
      from Mumbai, Maharashtra
      Sep 5, 2016
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      Address: Jaipur, Rajasthan, 302011

      Hi the doctor is not writing the prescription and directly medicines and after so much of insisting he started abusing even.
      The name of that center's Sanchalika is Kiran Bairathi.
      And name of Vaidya- is R P bhatra

      Center address- PATANJALI SEVA KENDRA, Gaushala, Tonk Road, Sanganer, near chaudhary petrol pump, Jaipur.
      +1 photos
      Patanjali Ayurved customer support has been notified about the posted complaint.
      View replies
      Maine 1 mahine pehle 3 kg ghee purchage kiya tha patanjali shop se aur main patanjali ki permanent customer hu lekin iss baar ghee bahut hi kharab tha..aur maine patanjali shop par complaint ki lekinb unhone mera product exchange nahi kiya..pls reply me as soon as possible
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        S
        shree niwas
        Sep 4, 2016
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        Address: Patna, Bihar, 800003
        Website: patanjali

        Sir, maine ek Patna, Bihar me swadeshi kendra khola hai... Ek distributer. Jo Shivganga enterprises hai. Food devisioon ka WO hame hmesha ghee lene per hi baki saman deta h.WO aisa her baar Marta h.. Is baar usne 20000 ka ghee lene per hi mustard oil dene ko kha..aur 20000 ka ghee diya..aur ek month se mustard oil k liye tahla RHA.. Uske pass mustard oil aaya to bhai usne saara tel black me sell kiya.. Or him dukandaro ko kuch nhi diya.. Sir, aisa WO hmesa bar ek ksaath karta h..us per vishesh dhyaan dene ki jarurat hai... Sir ab boliye hum sirf ghee sell kare aise hmara dukan band hone ki position ho jayegi..or him garib admi kya karenge...aise baki distributer nhi karta h sirf yehi mahasay karte h..or mrp se bhi cher char karte hai...aaplog is per dhyaan de nhi to market kharab hoga... Aur him dukandar. Ek union ka ghatan karenge..
        Patanjali Ayurved customer support has been notified about the posted complaint.
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          S
          Shashank Chowdhary
          from Kolkata, West Bengal
          Sep 3, 2016
          Resolved
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          Resolved

          Address: Haridwar, Uttarakhand
          Website: patanjaliayurved.net

          Order placed on Patanjali website on 27-Aug-2016 with order id 5309 as per Paytm. Total bill of Rs 669.65 paid at 8:07 am via Paytm Wallet. Order placed with my email 'shashank.[protected]@outlook.com'. No order confirmation/updates from Patanjali received till now.

          I have done this order using guest checkout in Patanjali website 'http://patanjaliayurved.net/'. Money was deducted from Paytm wallet, however I have not got any email confirmation from Patanjali's side that you have received this or not. Paytm Cash Txn id is [protected].

          No response to email sent to '[protected]@patanjaliayurved.org'. Nobody picks up phone when calling Patanjali Customer Care '[protected]'.

          Paytm says money debited correctly, I need to contact Patanjali directly. How am i supposed to contact Patanjali when neither they respond to emails nor pick up phone as per details in their website.
          Very disappointing experience.
          +4 photos
          Nov 21, 2016
          Complaint marked as Resolved 
          Refund received, hence closing.
          Patanjali Ayurved customer support has been notified about the posted complaint.
          Sep 16, 2016
          Updated by Shashank Chowdhary           Nobody has yet contacted me from Patanjali. Such a sorry situation of consumer protection provided to Indians...
          Sep 16, 2016
          Updated by Shashank Chowdhary           I can understand that at times website can be down or malfunctioning, however nobody picking up phone at Patanjali customer care is really surprising. I am not letting my money go, even if requires me to register a case against Patanjali.
          Oct 08, 2016
          Updated by Shashank Chowdhary           No updates yet. No order delivery either. What kind of company is running in India. Govt does not care either. When taking tax they take tax immediately. When coming to consumer protection then we get zero in return... Ache din have really come...
          View replies
          I make order no-5621 and did payment using paytm(Paytm Order #[protected]Paytm Cash Txn ID [protected]-08-28 01:03:00 PM) on 28 Aug 16. There is no response till date. Even while tracking using Track Order link, not showing any thing. Please help me to resolve the problem

          Order placed. Money deducted via Paytm. No response from Patanjali - Comment #2541756 - Image #0
          Order placed. Money deducted via Paytm. No response from Patanjali - Comment #2541756 - Image #1
          Reply
          pgchaitanya's reply, Sep 6, 2016
          please let me know if you happen to find any way to come out of this problem . I have written to PayTM and the response is very bad from their side :

          We understand that your transaction at "patanjaliayurved" against Order Id 7062was not successful. However, your amount was deducted.
          "
          We have checked, the transaction is showing as successful in our system. In case you have still not received the desired services, please contact "patanjaliayurved" customer care. Or share merchant mail conversation screenshot that this order was failed at there end.

          If payment/transaction failed ( amount debited from wallet ) then the amount will be refunded to your wallet within 3-4 working days.

          In case, if amount is not refunded to your Paytm wallet within the mentioned time then please come back with the consent email from the merchant where it is mentioned that merchant has refunded the amount/transaction failed with the concerned order number.
          "
          I too have exactly same case . I do not know if we are all victim of the same thing. Pay using PayTM and order is gone missing.
          Reply
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            C
            Coolguitarist Rockstar
            from New Delhi, Delhi
            Sep 2, 2016
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            Address: 110092
            Website: patanjaliayurved.net/contactus.php

            To,

            The Administrator,
            Patanjali,
            Haridwar, Uttarakhand.

            Subject : Adulteration found in Patanjali Cow’s Ghee.

            Dear Sir,

            I purchased 1 litre pack of Patanjali’s Cow Ghee from M/S Bansal Provision Store, Madhu Vihar Market, I.P Extension, Delhi 110092 on 8th June 2016 and found it to be adulterated with vanaspati ghee, the packet had 50% cow ghee and 50% vanaspati ghee. I have been using Patanjali’s cow ghee for the last two years but never found any complaint.

            The batch no. of the packet is JQ1815, March 2016. I had also made a complaint telephonically on 17th June 2016 & the complaint no. is 12. But no reply has been received so far.

            Please look into the matter and do the needful as soon as possible. Consumers should not be given adulterated products and it is a big crime. I will be forced to move to court if my concern is not attended to.

            Thanking You,

            Ajay Kumar Jain
            Patanjali Ayurved customer support has been notified about the posted complaint.
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              B
              bipinrathi
              from Nagpur, Maharashtra
              Sep 2, 2016
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              Address: Nagpur, Maharashtra, 440012
              Website: Patanjali Ayurved

              I am a regular user of Patanjali Products. Recently, I purchased 500 gm Honey. To my utter surprise, the material inside has totally solidified & looks like sugar. Attached photos of sealed bottle / jar. Patanjali is advertising on TV that they r the only Company which offers pure honey whereas other Companies give sugar water. My case is totally contradictory to Patanjali's tall claims. I was not expecting this & am totally disappointed & dejected on being cheated.
              Patanjali Ayurved customer support has been notified about the posted complaint.
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                K
                kirtana.ashok23
                Aug 30, 2016
                Resolved
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                Resolved

                Address: 560055
                Website: www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&a

                Hi sir,
                Amount deducted from paytm wallet (Rs. 540 but order not placed.)
                I have ordered on 11th august 2016.
                1. Bandhani Hing - 10 Nos - Rs 200
                2. Madhuram Jasmine - 1 No - Rs 20
                3. Madhuram Sandal - 1 No - Rs 20
                4. Super Dish Wash Bar - 6 Nos - Rs 60
                5. Lemon Honey Kanti - 4 Nos - Rs 76
                6. Kanti Aloevera - 2 Nos - Rs 50
                7. Detergent powder superior - 2 Nos - Rs 130
                8. Detergent cake superior - 4 Nos - Rs 64
                9. Beauty cream - 6 Nos - Rs 420

                Total Amount - Rs 1040.

                Please help me to get this product. There is no response till now. Please send me the products as soon as possible or else refund the money. There is no history available in the website. I could not contact through telephone number given in the site. There is no reply for the email also. How can i track the status. There is no response from the patanjali team. I need my product or my money.

                Thanks,
                Kirtana
                Sep 7, 2016
                Complaint marked as Resolved 
                Patanjali folks sent me the list of ordered items.
                Patanjali Ayurved customer support has been notified about the posted complaint.
                Aug 31, 2016
                Updated by kirtana.ashok23                 Made a typing mistake -
                *Amount deducted from paytm wallet (Rs 1040 but order not placed.)
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                  N
                  Neerajmishra1986
                  from Mumbai, Maharashtra
                  Aug 30, 2016
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                  Address: Mumbai City, Maharashtra, 400084
                  Website: www.patanjaliayurved.net

                  Money from paytm got deducted but in my login(Patanjali.in) still showing pending order, please find below mail sent by paytm person when i asked for issue resolution,

                  Hello neeraj,

                  We understand that your transaction at "patanjaliayurved" against order id was not successful. However, your amount was deducted.

                  We have checked, the transaction is showing as successful in our system.in case you have still not received the desired services, please contact "patanjaliayurved" customer care.

                  As per our policy, if payment/transaction failed ( amount debited from wallet ) then the amount refund to your wallet within 3-4 working days.

                  Further we would like to inform you that your transaction is success from our end, so kindly coordinate with your merchant and come back with the consent email from the merchant where it is mentioned that merchant has refunded the amount/transaction failed with the concerned order number.

                  If you need any further assistance, please let us know.

                  Thanks and regards,
                  Paytm care

                  Ref : 06126760 your query with paytm care (Sf)
                  +1 photos
                  Patanjali Ayurved customer support has been notified about the posted complaint.
                  Aug 30, 2016
                  Updated by Neerajmishra1986                   From 23 Aug i am following up with paytm and mail sent to Patanjali Ayurved Limited <[protected]@patanjaliayurved.net> i still unanswered till date (30 Aug 2016) need help if someone can
                  Aug 30, 2016
                  Updated by Neerajmishra1986                   Now getting below mail,

                  Mail Delivery Subsystem <[protected]@googlemail.com>
                  21:31 (10 minutes ago)

                  to me
                  This is an automatically generated Delivery Status Notification

                  THIS IS A WARNING MESSAGE ONLY.

                  YOU DO NOT NEED TO RESEND YOUR MESSAGE.

                  Delivery to the following recipient has been delayed:

                  [protected]@patanjaliayurved.net

                  Message will be retried for 1 more day(s)

                  Technical details of temporary failure:
                  The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
                  [patanjaliayurved.net 52.42.122.242: socket error]

                  ----- Original message -----

                  DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
                  d=gmail.com; s=20120113;
                  h=mime-version:in-reply-to:references:from:date:message-id:subject:to;
                  bh=7FiYxRS8F6LG6zS41aMmj+xP+ZgsYdkWoovcVCqJ+J4=;
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                  Ey+P6QEh4VDRUF3XX+ROq1+dL4jfn8bs70jK8mUEK2tlFOdCmN6aYbFKpSe0ahFiDiPZ
                  sDDb96mcI126VbdKx7BxvINbqcjhTBHzUpGTLpdSBLTlYdBZPqTaPO3RbsH+taGIQtln
                  IXQQ==
                  X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
                  d=1e100.net; s=20130820;
                  h=x-gm-message-state:mime-version:in-reply-to:references:from:date
                  :message-id:subject:to;
                  bh=7FiYxRS8F6LG6zS41aMmj+xP+ZgsYdkWoovcVCqJ+J4=;
                  b=MP4qHVPFEJGgEvC8Yz4SMpzzvKD9b+9zCQ+ZF3OnUocL6FBPqwk+q5KxzPzQgH1nKt
                  vifHTsdlB6VXe5XmbtVE/UzxtVUt+qV0opiSUsZSLHUc9z12l+YcdSVZM9oLjZg3oQC6
                  glhahJDHLIc7cPKBrAigvjPTHfdYKImxr1hj8RDRZv7OELFteDq6k+StZcFLlnI60Ndi
                  uy+EXD1NBXKE9o9kVQMtqlF5ct18a92gVxXMbCUfs6GNEsg/Gqb+ybgYBe9UQJsvduQL
                  zJGlTFvgADcBhPYscFw0Ch9VJiJDTcHiW13N3RKYp7OonO/6OZHiVBIXMeXRs80hOZsF
                  ikMA==
                  X-Gm-Message-State: AE9vXwPVRjd0kwTpN3amwQFEoeQR6aIpBB9FDGJWYdMxut/nvIIkO6kPjcgFGEND6XFmSka44wpJm84icGPz5A==
                  X-Received: by 10.195.12.77 with SMTP id eo13mr16101954wjd.142.[protected];
                  Mon, 29 Aug 2016 08:27:28 -0700 (PDT)
                  MIME-Version: 1.0
                  Received: by 10.28.185.83 with HTTP; Mon, 29 Aug 2016 08:26:48 -0700 (PDT)
                  In-Reply-To: <[protected]@sfdc.net>
                  References: <[protected]@sfdc.net>
                  From: Neeraj mishra <[protected]@gmail.com>
                  Date: Mon, 29 Aug 2016 20:56:48 +0530
                  Message-ID: <[protected]@mail.gmail.com>
                  Subject: Fwd: Ref : 06126760 Your Query with Paytm Care (SF)
                  To: Patanjali Ayurved Limited <[protected]@patanjaliayurved.net>
                  Content-Type: multipart/alternative; boundary=047d7bd9172a7d9a0a053b3780b6
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                    L
                    LJravi
                    from Mumbai, Maharashtra
                    Aug 30, 2016
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                    Address: Haridwar, Uttarakhand, 249404
                    Website: www.patanjaliayurved.org

                    I have been buying the coconut oil (Edible) for my therapy. However each time i buy the shopkeeper gives a bottle which is not sealed/packed and therefore it becomes difficult to know if the product is unadulterated.
                    Please let me know if the product (Plastic bottle) is ever sealed or it always comes in not sealed condition. Similar is the story for aluvera gel where again the seal is never there and quantity cannot be trusted.
                    Please let me know if the seal is never there or is it the trader who is giving wrong information.
                    +2 photos
                    Patanjali Ayurved customer support has been notified about the posted complaint.
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                      G
                      Gaurav Maru
                      from Cuncolim, Goa
                      Aug 30, 2016
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                      Address: 400086
                      Website: patanjaliayurved.net

                      I placed an order. below are the details from paytm:
                      Patanjaliayurved
                      Order #736
                      Paytm cash txn id [protected]
                      [protected]:55:22 pm
                      Rs 889.99

                      After placing order, i have not received any confirmation email or sms. i was
                      Not able to log in to my patanjali ayurved account also, even after going
                      To forget password link and following the procedure.

                      After 2 weeks, i was finally able to login. but sometimes i see my order in order history while sometimes it says no order found. this is absolutely frustrating.

                      No one is picking up customer service helpline number. i've sent multiple email to [protected]@patanjaliayurved.net,
                      [protected]@patanjaliayurved.org but i got server not responding error and hence email delivery was failed.

                      My registered email id is [protected]@gmail.com
                      Patanjali Ayurved customer support has been notified about the posted complaint.
                      View replies
                      I had ordered patanjali products on 7th Aug 2016 worth Rs510 from patanjaliayurved.net and still did not receive them
                      Kindly update me on the status or refund my money

                      I am not able to login into the website now tyo fetch my order details and sometimes not even access it
                      Reply
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                        D
                        Distributor
                        from Kolkata, West Bengal
                        Aug 30, 2016
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                        Address: Ranchi, Jharkhand, 834001

                        On the behalf of all retailers from ranchi, jharkhand.. I have to inform you that there is extreme monopoly of the ranchi super stockist and distributor. Mr chavi vermani is the super stockists and his son varun vermani is the distributor. These guys are exploiting ranchi market. Many distributors and retailers complained about them but they are too rich to take any action against them.
                        Ps_ no distributor is satisfied with their service and behaviour
                        Patanjali Ayurved customer support has been notified about the posted complaint.
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                          M
                          m sukhdevan
                          from Aizawl, Mizoram
                          Aug 29, 2016
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                          Address: 713204

                          I am regular user of patanjali products but to my utter surprise i found a long black hair (Probable animal tail hair) in the biscuit i chose to eat. This hair has broken the trust which i had for your product.. Finding hair in biscuit is simply an example of failure in maintaining quality product. I am sorry to say that downfall has started. Baba ramdev's assurance of providing quality product without milawat needs to be maintained. I am keeping this biscuit for examination by any person. Pl avoid to play with the health of people who use and trust this brand.

                          I request to mantain the trust the people have with patanjali products.
                          S. Mahato
                          23/15 vivekananda road, dugapur, wb
                          Pin 713204
                          Patanjali Ayurved customer support has been notified about the posted complaint.
                          View replies
                          It was good when i purchased patanjali sarson oil for the first time with yellow goldish colour.but now its brown colour and not good as before. it has no raag as written in lebel...this bottle was from nepal branch of patanjali
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                            A
                            amric
                            from Delhi, Delhi
                            Aug 29, 2016
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                            Address: New Delhi, Delhi, 110018
                            Website: www.patanjaliayurved.net

                            I bought a 500 gms cow ghee of patanjali from satvik bazaar subhash nagar invoice no. 6248 attached on[protected]. The Ghee was rotten and dark brown in colour. I complaint the shopkeeper, he said, he can't replace the box, better you complaint on customer care no. or mail to company onwebsite. I dialed the complaint no.[protected] but nobody responded. To no help at all I am writting to you with photographs and bill copy attached. Let see what consumer rights can do with such a big name companies.
                            +5 photos
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                              C
                              Chandan707
                              from Vasai-Virar, Maharashtra
                              Aug 26, 2016
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                              Address: New Delhi, Delhi, 401305
                              Website: www.patanjaliayurved.net

                              Hello,
                              I had made an online transaction at patanjaliayurved.net for an amount of 610 rupees through my paytm account. The details of the operation are reflected below:
                              Paid for orderpatanjaliayurved order #5130paytm cash txn i'd : [protected] timing 06:09:44 am[protected]
                              Rs 610

                              Money was debited, but there is no confirmation of order reflected in my account at patanjaliayurved.net, worse if the fact that the order section page appears empty. I am not too sure where my money is as paytm management has claimed that the transaction was successful from their system. Please send me the products as soon as possible or else refund the money. There is no history available in the website. I could not contact through telephone number given in the site. There is no reply for the email also. How can i track the status.
                              I urge patanjali group to ensure kindly that the money is debited back to my account and also make a system where customers like me don't have to face difficulties in ordering from their website.
                              Mobile no: [protected]
                              Whatsapp no: [protected]
                              Email: [protected]@gmail.com
                              +2 photos
                              Patanjali Ayurved customer support has been notified about the posted complaint.
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                                Y
                                yaso55
                                from Thiruvananthapuram, Kerala
                                Aug 25, 2016
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                                Address: 695141

                                Did on line purchase for rs 935.00 20/08/2016. Payment through paytm and i got confirmation from them. So far no order confirmation from patanjali. Sent two mails to customer care. Web site is not working properly. No response from customer care phone. I am a regular buyer. Now i realized about their attitude to customers. I collected their contact nos, most of them not answering, if some one pick they will tell another no call. I need order confirmation or refund.
                                On log in ihave noticed the order is in history with ref 4380 & 4081.

                                Yasodharan
                                Karthika, venkulam, edava post, varkala695141
                                [protected]@hotmail.com
                                Mob [protected]
                                Patanjali Ayurved customer support has been notified about the posted complaint.
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                                  A
                                  Anand Zadbuke
                                  from Solapur, Maharashtra
                                  Aug 24, 2016
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                                  Address: 413004

                                  I have purchased Amrut Rasayan 1 KG product 20 days before, but today on 24/08/2016, while eating Amrut Rasayan at 10.00 am I found near about 2mm piece of glass in it, its so horrible experience .Detail about product given below,
                                  Mfg.Lic.No. Uttra/Ayu-161/2009, Batch No.DD2,
                                  and Bar Code No.[protected].Please look in to this matter, because
                                  I really like Patanjali product and I love it.
                                  Bharat Mata ki Jay,
                                  Jay Baba Ramdeoji.
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
                                  View replies
                                  I am a regular consumer of Patanjali ' Amla Candy'. The quality of this product is decreasing day by day.Two years ago quality of this product is very good, I always recommend this product to everyone but after that its quality is degrading day by day and now it become unacceptable. Kindly think about this.
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                                    J
                                    jothiswaran92
                                    from Chennai, Tamil Nadu
                                    Aug 24, 2016
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                                    Address: Haridwar, Uttarakhand, 249401
                                    Website: patanjaliayurved.net

                                    Hi sir,
                                    Amount deducted from paytm wallet (Rs. 540 but order not placed.)
                                    I have ordered on 11th august 2016.
                                    1. Medha vati (Dphrm-166) 3 bottles - rs. 480
                                    2. Detergent cake popular (Pa-103) 6 soaps - rs. 60.
                                    Please help me to get this product. There is no response till now. Please send me the products as soon as possible or else refund the money. There is no history available in the website. I could not contact through telephone number given in the site. There is no reply for the email also. How can i track the status. There is no response from the patanjali team. I need my product or my money.

                                    Thanks,
                                    Jothiswaran s
                                    [protected]
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
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                                      V
                                      Vicky Malik
                                      from Kakinada, Andhra Pradesh
                                      Aug 23, 2016
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                                      Address: 530009

                                      I bought atta of 10kg, and its waste, there are insects in it, when we called the particular shop, they didnt take any action on it.
                                      +5 photos
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                                        S
                                        sandeep sainani
                                        from Guntur, Andhra Pradesh
                                        Aug 23, 2016
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                                        Address: Haridwar, Uttarakhand, 249405
                                        Website: www.patanjaliayurved.net

                                        Hello,
                                        I had made an online transaction at patanjaliayurved.net for an amount of 500.10 rupees through my paytm account. The details of the operation are reflected below:
                                        Paid for orderpatanjaliayurved order #1348paytm cash txn id [protected]-08-19 07:32:31 pm
                                        Rs 500.6

                                        Money was debited, but there is no confirmation of order reflected in my account at patanjaliayurved.net, worse if the fact that the order section page appears empty. I am not too sure where my money is as paytm management has claimed that the transaction was successful from their system.
                                        In spite of making frequent calls at the patanjali provided customer care number, i. E.,[protected] there hasn't been a response as the phone only rings. I also wrote an email citing the above problem but haven't received any reply from them.

                                        I urge patanjali group to ensure kindly that the money is debited back to my account and also make a system where customers like me don't have to face a plethora of difficulties in ordering from their website.
                                        Patanjali Ayurved customer support has been notified about the posted complaint.
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