[Resolved]  Patanjali Ayurved — coronil not delivered

Address:Patanjali : 12-10-112, Arya Samaj building, Haridwar. Expressbee Adress: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014 Phone: +91 (020) 4911 1900

I placed an online order (Order no. 68081) for divya swasari coronil kit qty-2 on their app "order me" on dated 17.07.2020. But till now even when the stipulated time has been passed my order is not delivered yet. The shipping xpressbee says they delivered the product which is lie.

I called their customer support no of orderme and expressbee more than 100 times in last 3 days but nobody is picking the phone. I also send several msg on their whatsapp no. Given in the app and mailed on their official email id but no response given by them.

My order status is showing in the app that your order has been picked up by "xpressbees couriers" but when i tracked my order on xpressbees website it's showing that regarding dispatch the product delivered to customer on 6 aug while nobody called or delivered order.. They are giving false information and express bee is cheating fraud how dare they do this? They have not tried to deliver product at destination niether called me.. What the hell is happening with customers in india from patanjali to expressbee. I dont want product also i want my money 1090 back as soon as possible and apology and licence cancel by govt for both companies beware guys
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Aug 13, 2021
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Complaint comments 

Comments

I ordered 3 coronil kits worth Rs. 1635 on 02.08.2020 of order no. 197194 and it has not reached till date. No help is being provided by customer care. Please help me

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    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
    Patanjali Ayurved Address
    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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