[Resolved] Patanjali Ayurved — expiry goods replacement | |
I would like to inform you that I am running a small Retail Karyana Store at Partap Nagar, Amritsar, Punjab since 3 years under the name and style of Shiva Patanjali Karyana Store. I am too much dissatisfied with your distributor’s services. As per policy of Patanjali, If any of the product gets expired by date then retailer can ask the distributor to replace it or refund us the money. I have asked number of times to your distributor in Amritsar to get back or replace the expiry goods but no one is ready to take any action. All the Bills issued by distributors are available with me. I am unable to run my shop with those goods which has been crossed the expiry date. Rather the only source of my income is that shop. This type of behavior and services of distributors is inducing me to take legal action. However, before any action I request you to take an appropriate action in this regard. Hope, a necessary step will be taken by your side. I shall be thankful to you. Was this information helpful? | |
Apr 16, 2020 Complaint marked as Resolved Patanjali Ayurved customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Patanjali Ayurved Customer Care's response IIOMIIGreetings of the day. At the outset we would like to apologize for the inconvenience caused to you by using our products & services. Your issue has been shared with the concerned department. We request you to kindly write to us on [protected]@patanjaliayurveda.org with all the details pertaining to this issue or call on[protected] and one of our dedicated officer would be glad to assist you further. Warm Regards, Team Patanjali Note: For any queries or grievances you may also reach us at: https://www.facebook.com/GRCPatanjaliGroup/ | |
1 Comment | |
Comments
19%
Complaints
1741
Pending
96
Resolved
288
+91 13 3424 0008
+91 13 3422 7444
Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
we are running the patanjali out let in bangalore in the name of R PRAGNA STORE, the distributor collected all expiry item from us past 4 months back but till now they didnot exchanged or refunded, they took that items only for new orders from our side, one more thing i got the rice bag 25kg manufaturing date is april-2018 and best before 24 months but now only it is full of insects i complained to the distributor but of no use iam having 5 bags please do the needfull
sowmya
[protected]
Dear Pragna ji,
At the outset we would like to apologise for the inconvenience caused to you by our services. You request has been shared with the concerned department. We request you to kindly write to us on [email protected] with all the details pertaining to this issue or call on 1800-180-4108 and one of our dedicated officer would be glad to assist you further.
Warm Regards,
Team Patanjali
Note: For any queries or grievances you may also reach us at: https://www.facebook.com/GRCPatanjaliGroup/