Patanjali Ayurved — My order is not placed though payment successful

Patanjali Ayurved — My order is not placed though payment successful

S SukanyaSubraman

Hi, on 31st july I ordered biscuits and snacks worth 1800rs for an orphanage. I chose patanjali headquarters as the shop. The amount was debited and payment successful but my order isn't placed yet. Can you please resolve it soon as it is a big amount. Please. Thank u. I ordered through order me app. Was this information helpful? No (0) Yes (0)
Patanjali Ayurved customer support has been notified about the posted complaint. Aug 30, 2020 Updated by SukanyaSubraman Hi, I ordered Patanjali items worth Rs 1800 through Orderme mobile application. The order was to be delivered to an orphange. The payment through razorpay is successful yet the order is not placed. I tried contacting them via mail, phone calls but nothing worked. I placed order on 31st July around 5 pm.
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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.