Patanjali Ayurved — non response from patanjali

Address:

Ahmedabad, Gujarat, 380005

I placed order as below.
Dear akshay,

Greetings from patanjali!!

We thank you for your order. This email contains your order summary. When the item (S) in your order are shipped, you will receive an email with the courier tracking id and the link where you can track your order. You can also check the status of your order by clicking here.

Please find below the summary of your order [protected] at patanjaliayurved.net :
Product name price qty amount
Haridrakhand 66 3 rs. 198
Total 3 rs. 198
Extra charges rs. 25
Total rs. 223
Shipping address:

Charmaine kropiunik
1st main road, serenity hostel for girls,
Bangalore - 560029,
Phone: [protected]

I raised query twice through your system which was responded as below.

Your request has been registered successfully. We will get back to you shortly.
Sincerely,
Patanjali e-commerce

The issue is kike this, i waited for delivery of order in my above bangalore address. Finally the shipment came in on 14th august and i left on the same day morning for ahmedabad.. When i told courier to send my parcel on my below address - akshay pandey, d -204, sangath silver, near d mart, motera, ahmedabad. He told me that he will do so only after instruction from patanjali. Request you to advise courier company to send me the parcel at my ahmedabad above address. Please respond urgently.