[Resolved] Patanjali Ayurved — Online product order

 
2 Reviews
Patanjali Ayurved Limited, Department Ecommerce, , India
 twaritamuk
Patanjali online shopping site is fraud. I tried placing a order 5 times and each time got message "error found, transaction cannot be completed". However, in two insrtances amount already deducted from my bank account for 190 each. When I checked order status, it showed 1 order already shipped. So for rest I asked to cancel and refund amount for 1 billed transaction for 190rs. But the customer agent there closed my complaint stating that error was found and amount was not dedeucted. And for the transaction for which 190/- was deducted was ignored. Also the transaction which was shipped has never been received. Customer care phone and email is never answered. In google there are many instances mentioned for similar issues. All proof of documents are attached. Please assist in resolving the issue so that further no more customers are cheated like this. Thanks

Complaint marked as Resolved Mar 13, 2017
resolved...amount not refunded but products delivered. No tracking details provided and delivery took little longer..but finally product delivered. Thanks

Complaint Status


[Feb 27, 2017] Patanjali Ayurved customer support has been notified about the posted complaint.
Updated by twaritamuk, Mar 03, 2017
Please escalate. Four days passed but no update on complaint
Updated by twaritamuk, Mar 13, 2017
resolved...amount not refunded but products delivered. No tracking details provided and delivery took little longer..but finally product delivered. Thanks
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Purchased two tubes from your Mega Store. Same packing same price but one is having normal colour which I was using earlier also but one is having red colour like your Regular dant kanti. I doubt on product. I am having both the tubes with me. Photo is attached here with, pl advice and revert.

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    Patanjali Ayurved - Online product order