[Resolved]  Patanjali Ayurved — Online product order

Address:700059
Website:www.patanjaliayurved.net

Patanjali online shopping site is fraud. I tried placing a order 5 times and each time got message "error found, transaction cannot be completed". However, in two insrtances amount already deducted from my bank account for 190 each. When I checked order status, it showed 1 order already shipped. So for rest I asked to cancel and refund amount for 1 billed transaction for 190rs. But the customer agent there closed my complaint stating that error was found and amount was not dedeucted. And for the transaction for which 190/- was deducted was ignored. Also the transaction which was shipped has never been received. Customer care phone and email is never answered. In google there are many instances mentioned for similar issues. All proof of documents are attached. Please assist in resolving the issue so that further no more customers are cheated like this. Thanks
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Mar 13, 2017
Complaint marked as Resolved 
resolved...amount not refunded but products delivered. No tracking details provided and delivery took little longer..but finally product delivered. Thanks
Patanjali Ayurved customer support has been notified about the posted complaint.
Mar 03, 2017
Updated by twaritamuk
Please escalate. Four days passed but no update on complaint
Mar 13, 2017
Updated by twaritamuk
resolved...amount not refunded but products delivered. No tracking details provided and delivery took little longer..but finally product delivered. Thanks
Complaint comments 

Comments

Purchased two tubes from your Mega Store. Same packing same price but one is having normal colour which I was using earlier also but one is having red colour like your Regular dant kanti. I doubt on product. I am having both the tubes with me. Photo is attached here with, pl advice and revert.

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    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
    Patanjali Ayurved Address
    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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