Patanjali Ayurved — Order not received no response from seller as well

Address:Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401

I have ordered from patanjali ayurveda on 17 sep, 2020. I have waited for more than 10 days for the delivery of my order. I have also raised a complaint on merchant website but it's been more than a week and still there is no response from them. Moreover the shipment tracking id given by merchant is invalid. I have also mailed the tracking department bluedart and no response from them as well.
You are my last option now please help me.
I am attaching screenshot of payment receipt, tracking id and merchant support id
+3 photos
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Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that we have filed a complaint and escalated your concern to the relevant department with reference number OM[protected]. For all future correspondences on the subject matter kindly get in touch with [protected]@orderme.co.in. You will get a response as soon as possible.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Oct 12, 2020
Updated by anantrose
I still haven't received any response from the customer care.
Please refund the amount I paid or get the product delivered it's been a month since I place order on your E-commerce portal.
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I still haven't received any response from the customer care.
Please refund the amount I paid or get the product delivered it's been a month since I place order on your E-commerce portal.
Patanjali Ayurved Customer Care's response, Oct 15, 2020
Verified Support
OM
Dear Sir/Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at: [email protected] and call us at our helpline at 18601800180 along with your order number and contact number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
    Patanjali Ayurved Address
    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
    View all Patanjali Ayurved contact information