[Resolved] Patanjali Ayurved — Order placed. Money deducted via Paytm. No response from Patanjali
Haridwar, Haridwar District, Uttarakhand, India
Order placed on Patanjali website on 27-Aug-2016 with order id 5309 as per Paytm. Total bill of Rs 669.65 paid at 8:07 am via Paytm Wallet. Order placed with my email '[email protected]'. No order confirmation/updates from Patanjali received till now.
I have done this order using guest checkout in Patanjali website 'http://patanjaliayurved.net/'. Money was deducted from Paytm wallet, however I have not got any email confirmation from Patanjali's side that you have received this or not. Paytm Cash Txn id is [protected].
No response to email sent to '[email protected]'. Nobody picks up phone when calling Patanjali Customer Care '[protected]'.
Paytm says money debited correctly, I need to contact Patanjali directly. How am i supposed to contact Patanjali when neither they respond to emails nor pick up phone as per details in their website.
Very disappointing experience.
Complaint marked as Resolved Nov 21, 2016
Refund received, hence closing.
[Sep 05, 2016] Patanjali Ayurved customer support has been notified about the posted complaint.
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