[Resolved] Patanjali Ayurved — Paid amount not refunded for cancelled order | |
The order was not shipped for more than 16 days and no shipping status updated in portal, so I have cancelled the order but the amount paid for the order# [protected] which was paid thru my SBI credit card of Rs. 1040/- was not refunded yet. As per instruction in Patanjali website, the amount will be refunded immediately if the product was not shipped but after 7 days, the amount was not refunded yet. Paid thru website: https://www.patanjaliayurved.net/ Order # : [protected] | Order Date :[protected] Cancelled on dt. 23-Sep-2020 Payment made through SBI credit card on dated.05/09/2020 showing in statment as "CIT*PATANJALI AYURVED HARIDWAR IND Rs. 1040/- ". They were not reachable on phone so I have raised a complaints and tickets in patanjali website and through email to [protected]@patanjaliayurved.org, [protected]@orderme.co.in) but no one responded or given status of refund or any. Kindly help ASAP. Was this information helpful? | |
Oct 14, 2020 Complaint marked as Resolved I got the refund amount today, even though it is very late, i received the amount so I am thanking all of your help and support. Thanks! Patanjali Ayurved customer support has been notified about the posted complaint. | |
 5 Comments | |
Comments
I didn't receive any phone call or solution for this issue. Kindly do the needful.
OM
Dear Sir/Madam,
Greetings of the day from Patanjali,
Thank you for taking the time and effort to reach us. At the outset, we deeply apologize for the inconvenience caused.
In reference to the concern stated by you regarding order issues or orders made via OrderMe/Patanjali Application/Website (www.patanjaliayurved.net), we would like to request you, kindly contact at helpline number[protected] & [protected] or email at [protected]@orderme.co.in to have a detailed solution. Looking forward to your continued support.
Warm Regards
Team Grc
Paatanjli Ayurved Ltd.
Dear Sir/Madam,
Greetings of the day from Patanjali,
Thank you for taking the time and effort to reach us. At the outset, we deeply apologize for the inconvenience caused.
In reference to the concern stated by you regarding order issues or orders made via OrderMe/Patanjali Application/Website (www.patanjaliayurved.net), we would like to request you, kindly contact at helpline number[protected] & [protected] or email at [protected]@orderme.co.in to have a detailed solution. Looking forward to your continued support.
Warm Regards
Team Grc
Paatanjli Ayurved Ltd.
Dear Patanjali Orderme Team,
I am extremely regret by ordering the items from your app "Order Me" and the way you are responding to the mails individually.This is not at all good for your future endeavours of your company people loose the trust on your brand mainly the on the orders booked through app/website.
I have ordered some items through your order me app via order No.246557 on[protected].but till now there is no update and response from your side even though i have escalated the issue number of times through the customer care and mail.
I am extremely regret by ordering the items from your app "Order Me" and the way you are responding to the mails individually.This is not at all good for your future endeavours of your company people loose the trust on your brand mainly the on the orders booked through app/website.
I have ordered some items through your order me app via order No.246557 on[protected].but till now there is no update and response from your side even though i have escalated the issue number of times through the customer care and mail.
Patanjali Ayurved Customer Care's response, Oct 8, 2020
Verified Support
OM
Dear Sir/Madam,
We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that we have filed a complaint and escalated your concern to the relevant department with reference number OM201008-14775 For all future correspondences on the subject matter kindly get in touch with [email protected]. You will get a response as soon as possible.
Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Dear Sir/Madam,
We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that we have filed a complaint and escalated your concern to the relevant department with reference number OM201008-14775 For all future correspondences on the subject matter kindly get in touch with [email protected]. You will get a response as soon as possible.
Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Hello, Your ticket has been raised and your ticket id for order [protected] is #[protected]
Hi I cancelled order of 4 Coronil Tablet Rs 1600, but more than 20 days passed no refund received kindly process refund immediately
Hi I cancelled order of 4 Coronil Tablet Rs 1600, but more than 20 days passed no refund received kindly process refund immediately
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+91 13 3424 0008
+91 13 3422 7444
Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
Dear Sir/Madam,
We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at: [protected]@orderme.co.in and call us at our helpline at [protected] along with your order number and contact number to assist you further.
Warm Regards
Team Grc
Patanjali Ayurved Ltd