[Resolved] Patanjali Ayurved — patanjali order payment failed but balance is successfully deducted from my account

ABINASH KUMAR RAY

Mar 5, 2020

Address: VIT UNIVERSITY, MENS HOSTEL Q BLOCK, Vellore, Tamil Nadu, 632014

I ordered a product on patanjali website worth rs 125 to deliver in my address. The payement was successfully carried out by upi and transaction id is[protected].
Order number is [protected].
I ordered on[protected] on patanjali official website but after successfully paying from bhim upi its showing payement failed.
On patanjali app its showing order cancelled then where my money went.
I mailed them twice still no response from patanjali team this is very disappointing service.

Kindly resolve this

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Apr 15, 2020

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2020

Patanjali Ayurved Customer Care's response OM

Dear Abinash Kumar Ray Ji,

Greetings of the day from Patanjali.

Thank you for giving us an opportunity to serve you.

For any queries related to your order status please email us at [protected]@patanjaliayurved.org or Visit our website: www.patanjaliayurved.net to raise your concern.
In case of any other concerns, you can call us on[protected] or write to us [protected]@patanjaliayurved.org & one of our dedicated officers would be glad to assist you further.

Warm Regards.
Team GRC
Patanjali Ayurved Limited

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Comments

Advocate Rupendra Karn

Aug 26, 2021

I am ordering certain item but it show this message again n again
"Purchase transaction failed.Your stanid is : 599477"
My one order is already pending.
Kindly resolve my issue so that I can order again