[Resolved]  Patanjali Ayurved — received 18 month old hair care products

I had placed order for some products vai paytm.
All the products recived of minimum 8 months old.
From which 3 pcs. Hair conditioner received of august 2018. Almost 18 months older.
After many compliments they r not taking it back & not they r replacing it.
It take 3 months to utilise 1 pcs. So it will take minimum 9 months to finish it, i explained to paytm customer care, but every time they says no.
Why so old products are laying with patanjali warehouse.
I think no one is purchasing patanjali products, & this type of product they sale i also will discontinue using *paytm* any "patanjali products* & tell everyone in my group stop purchasing patanjali products.
And stop using paytm.
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Apr 15, 2020
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
Patanjali Ayurved Customer Care's response
OM

Dear Ramesh Ji,

Thank you for giving us an opportunity to serve you.

In reference to the concern stated by you, we would like to request you kindly contact the concerned brand(PayTM) to have a detailed solution to your query.

Always happy to serve you.

Thanks & Regards
Team GRC
Patanjali Ayurved Limited
Verified Support
Feb 10, 2020
Patanjali Ayurved Customer Care's response
OM

Dear Sir/Madam,

Thank you for contacting us. In reference to the concern stated by you, we apologize for the inconvenience caused. We request you to please share the details with us such as manufacturing date, batch number, complete outlet details, your contact number and your address at [protected]@patanjaliayurved.org or Call us:[protected]Toll-free) for fast resolution.

Thank you for messaging.

Thanks & Regards
Team GRC
Patanjali Ayurved Limited
Complaint comments 

Comments

I use patanjali attta regularly
But this time wen i opened a new pack
And made roti of it
It was strangee
Some strechable material was found
The roti shrinks wen baked
And very hard to eat
I guess this time there is some defect in d product

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    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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