[Resolved] Patanjali Ayurved — Selling of expired product - Patanjali Kesar | |||
I have bought Patanjali Kesar product from Patanjali registered store named PATANJALI MEGA STORE, B C SEN ROAD BALASORE, ADM SQUARE, BALASORE - PH. [protected] on 14 jan 2021 which is expired in JAN 2021 as mentioned at product. but when i bought this product i didn't notice that. when on 20.01.2020 i went to store for exchange the product. they refused me and also misbehaved with me and told me that do anything what you want to do but we did not replace this product. i also want to mentioned that the product is in exact condition as i bought. i am customer of Patanjali product since long time and our whole family trust the Patanjali product and consume it with whole trust. but when this incident happened i totally surprised how a registered store can sell this kind of expired product. and damage the image of highly trust rated company. so hereby i request to you please consider my complaint and take immediate action on it i.e. exchange the product with valid date product failing which i have no option left to address my complaint to media as well as consumer court. Thanks in advance Nitin Saini Email. [protected]@gmail.com Ph. [protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Patanjali Ayurved customer support has been notified about the posted complaint. | |||
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+91 13 3424 0008
+91 13 3422 7444
Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
Dear Sir/Madam,
We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to request you please share the product manufacturing date, complete outlet address with the area Pin code, batch number, full length size image of the product, your name, contact number, complete address with the area Pin code along with the exact specific issue which you are facing our product at [protected]@patanjaliayurved.org to assist you further.
Warm Regards
Team Grc
Patanjali Ayurved Ltd.