Patanjaliayurved.net — Ordered goods not delivered and no response to my complaints | |||||
I am Thangadurai P ordered (on 17th Oct.2020) some items with Patanjali on their website and paid through net banking. I have ordered 9 items and one day I received a pack carton box through Bluedart courier. On opening I found four of the items I ordered were missing. Immediately wrote to Patanjali on 24th Oct.2020 and they acknowleged through a ticket No. Re: Patanjali order query Ticket Id :- [#OM[protected]] After that I wrote several emails of no use. They reply that my querry is looked on into a priority basis. Dear Thangadurai, Greetings from Patanjali!! We are pleased to inform you that your order [protected] has shipped the following items to you and this completes your order [protected]. Product Name Price QTY Amount AMLA-ALOEVERA WITH WHEATGRASS JUICE 100 1 Rs. 100 ASHVAGANDHARIST 94 1 Rs. 94 BEL MURABBA 155 1 Rs. 155 DHANSHREE BASMATI RICE 118 1 Rs. 118 DIVYA PEYA 55 1 Rs. 55 PATANJALI BANDHANI HING 20 1 Rs. 20 ROASTED DIET-FLAXSEED CHILI LIME 150GM 60 1 Rs. 60 ROASTED DIET-QUINOA-MASALA FLAV 80 GM 65 1 Rs. 65 TRIPHALA GUGGUL 33 1 Rs. 33 Total 9 Rs. 700 Extra Charges Rs. 0 Total Rs. 700 Your Shipment was sent through : BLUE DART COURIER Shipment Tracking id : [protected] You may track your Shipment by visiting the https://www.bluedart.com of our courier partner Please note that tracking ID may take up to 24 hours to be activated The Shipping was sent to: Thangadurai P, The last but four items are missing. So far No reply from them or action taken. I asked for sending the left over items or refund the value of those items amounting to Rs.200 back to my bank account. No action or response from them. I am very sorry to have ordered with a rogue dealer. This was the first time I ordered with them and shall be the last. I won’t order with Patanjali any more and ask people not to go with the inferior rogue site. I request the Consumer Complaints to take necessary action against the Patanjali for their fraudulent business practice of cheating the customers. Was this information helpful? | |||||
Patanjali Ayurved customer support has been notified about the posted complaint. | |||||
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+91 13 3424 0008
+91 13 3422 7444
Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
Dear Sir/Madam,
We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at [protected]@orderme.co.in and call us at our helpline at [protected] along with your order number and contact number to assist you further.
Warm Regards
Team Grc
Patanjali Ayurved Ltd.