Patanjaliayurved.net — Ordered goods not delivered and no response to my complaints

Address:Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401
Website:www.patanjaliayurved.net

I am Thangadurai P ordered (on 17th Oct.2020) some items with Patanjali on their website and paid through net banking. I have ordered 9 items and one day I received a pack carton box through Bluedart courier. On opening I found four of the items I ordered were missing. Immediately wrote to Patanjali on 24th Oct.2020 and they acknowleged through a ticket No. Re: Patanjali order query Ticket Id :- [#OM[protected]] After that I wrote several emails of no use. They reply that my querry is looked on into a priority basis.
Dear Thangadurai,

Greetings from Patanjali!!

We are pleased to inform you that your order [protected] has shipped the following items to you and this completes your order [protected].
Product Name Price QTY Amount
AMLA-ALOEVERA WITH WHEATGRASS JUICE 100 1 Rs. 100
ASHVAGANDHARIST 94 1 Rs. 94
BEL MURABBA 155 1 Rs. 155
DHANSHREE BASMATI RICE 118 1 Rs. 118
DIVYA PEYA 55 1 Rs. 55
PATANJALI BANDHANI HING 20 1 Rs. 20
ROASTED DIET-FLAXSEED CHILI LIME 150GM 60 1 Rs. 60
ROASTED DIET-QUINOA-MASALA FLAV 80 GM 65 1 Rs. 65
TRIPHALA GUGGUL 33 1 Rs. 33
Total 9 Rs. 700
Extra Charges Rs. 0
Total Rs. 700

Your Shipment was sent through : BLUE DART COURIER
Shipment Tracking id : [protected]
You may track your Shipment by visiting the https://www.bluedart.com of our courier partner
Please note that tracking ID may take up to 24 hours to be activated
The Shipping was sent to:

Thangadurai P,

The last but four items are missing.

So far No reply from them or action taken. I asked for sending the left over items or refund the value of those items amounting to Rs.200 back to my bank account. No action or response from them. I am very sorry to have ordered with a rogue dealer. This was the first time I ordered with them and shall be the last. I won’t order with Patanjali any more and ask people not to go with the inferior rogue site. I request the Consumer Complaints to take necessary action against the Patanjali for their fraudulent business practice of cheating the customers.
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Patanjali Ayurved customer support has been notified about the posted complaint.
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OM
Dear Sir/Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at [protected]@orderme.co.in and call us at our helpline at [protected] along with your order number and contact number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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