Paulo Travels — bus operator - paulo travel inadequate services

Address:

Mumbai City, Maharashtra

I had a terrible experience with paulo travels. We were to board from chembur (For our goa trip) we came an hour before and waited. Since there were many buses we categorically asked mr krishna gholap representative of paulo travels to let us know when it arrives even though we were ourselves waiting. We kept on waiting and at around 7.30, we again enquired what had happened to the. Why its arrival is taking so long. He simply replies... It left, when there was no single bus with name paulo.
This experience was bad, as we not only missed the bus but also the money. Not travelling again with the paulo travel.
I should have read the reviews of paulo, before booking... Regret