Paulo Travels — For ticket cancellation

Address:

Bhandara, Maharashtra, 441912

I have tried to call paulo customer care but not connected. Same call to paytm customer care she told operator cancellation policy we have not cancel the ticket. Because 6 hours departure time cancel the ticket but then no cancel ticket. When 12 pm my appointment cancel and bus time 5 pm so suggest when i m ticket cancel apply after 6 hours ya before 6 hours. Please see below details & cancel my ticket & please refund my amount.
Your bus ticket booking has been confirmed.
Pnr[protected]
Ticket id : oo2zaj
Order id : [protected]
Trip id :[protected]

From nagpur to pune_rlystn_st_bus_stop at 1715 hrs, 3/19/2017

Name: paulo travels (Nagpur)-shree sai
Boarding point: ashirwad
Bhaidynath chowk
Reporting time: 1700

Seat (S) #: 4,