Paulo Travels — refund amount of ticket cancellations

Address:

D P Road, Pimple Nilakh, Pune, Maharashtra, 411027

Dear Sir/ Ma'am,

I booked ticket from Pune to Surat (PNR No[protected] date 7 June 2019. I have requested to cancel ticket prior and the ticket was canceled online by their apps., the refund amount shows Rs. 1560 after their standard deductions, same I have informed Pune office and the company asked to sent mail at [protected]@paulotravels.com, so mailed as their cancellation procedure. Even tried to call to Pune and goa head office but the response was misleading and deviating. They just pointed out each other to cancel the ticket. Even no response on mail and phone & no refund from the company.

Dipak Patil
[protected]@gmail.com
[protected]