Paynimo / Techprocess Payment Services — amount debited but not paid

J

Jai Roman

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Hi, on[protected] i paid my semester fees of ₹1011.80 and also amount debited from bank account (Transaction id# s[protected] but fees not paid as payment page occurs with error.. Please refund the amount which was incorrectly debited

Bank account # * * *4594
Name - jaikumar
Number *993

Please reply for the content as i couldn't find any other option to reach your office.

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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Oct 01, 2019

Updated by Jai Roman Do refund the incorrect debited amount
Thanks

Verified Support

Oct 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Verified Support

Oct 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Oct 03, 2019

Updated by Jai Roman Bank reference 8299 Ecom madras/mumbai