[Resolved]  Paynimo / Techprocess Payment Services — amount deducted from my account but transaction failed

I was paying my asianet broadband bill of rs.1176 on[protected]. The merchant trackid is tppge105. The money is deducted from my account but the site showed that transaction failed. The site said that the money will be credited back to my account on the next day but its been three days and it has still not been credited. Please refund my money as soon as possible.
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Feb 24, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.
Jan 22, 2019
Updated by jessy josep
merchant transaction ID:TPPGE120-IPAY0100293
transaction amount:1176
transaction date:[protected]
 
3 Comments

Comments

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    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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