[Resolved]  Paynimo / Techprocess Payment Services — amount from bank debited with approval and knowledge

Amount has been debited from ICICI bank without knowledge an any approved scheme / request and following message received

Dear Customer, your Account XXhas been debited with INR 14, 879.00 on 02-Feb-19. Info: CMS*[protected]*ADTPSLSIPG_. The Available Balance is INR xxxxxxxFor dispute, call [protected]

Please stop the request and refund the amount
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Feb 2, 2019
Complaint marked as Resolved 
The recipient party has contacted and clarified and closed
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.
Complaint comments 

Comments

Amount deduction happened with out my notice of rupees 2215 rs

sandeepch19's reply, Apr 9, 2021
plz provide your contact details. same thing happened with three of us. you can whatsapp me at nine718. nine7414
sandeepch19's reply, Apr 9, 2021
plz provide your contact details. same thing happened with three of us. you can whatsapp me at nine7181. nine7414
Account but not diposited in D2H account

Amount deducted via ADTPSLSIPG_[protected] ON 09 MARCH 2021 from ICICI Bank account of Amount Rs. 12270. ICICI Bank customer replied that amount is deducted via folio number 00016003 and the biller is HDFCLife but HDFC Life has no record of such transaction. These transactions are being reported from different parts of country such as hyderabad, gurgaon etc. and in the same manner from ICICI bank accounts on different dates.

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