Paynimo / Techprocess Payment Services — Bill is not paid but money deducted

Dear sir/madam
I want to inform u date 08/06/2017 i have paying the electric bill uppcl on line.com. Money debited from my bank account but uppcl seen me sorry your payment could not be processed. Try again later but your money debited from my bank account. So sir i have know how may time money refund in my account please infrom to me soin as soon an cradited the amount in my account soon as soon.
Thanking you
Regards
Pankaj kumar
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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