Paynimo / Techprocess Payment Services — I am complaining about that fees is deducted from my account but fee receipt is not received

I have made payment for du sol admission 1st year on 28 dec 2020 of Rs 4040 and it is deducted from my bank account but yet not receive the fee receipt and ID card again it showing the payment option, made calls to customer cares but no response. Kindly do this as last date of admission is 31dec 2020.
Neeraj sharma
[protected]@gmail.com
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