Paynimo / Techprocess Payment Services — money deducted from account but not received by end party

Address:Kollam, Kerala

Today 10/04/2018 I paid for my landline bill Rs 707/- through techprocess gateway in My bsnl app but unfortunately the end party (BSNL) didn't receive the payment.

The amount is deducted from my Indian bank account. After entering my OTP it didn't show up anything.

I expect you to refund my money as soon as possible.
Regards
Reshwana Shukkoor
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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