[Resolved]  Paynimo / Techprocess Payment Services — my uppcl payment debited via panino gateway system but e-receipt not generated

Address:Pilibhit, Uttar Pradesh, 262001
Website:www.tpsl-india.in/payment

Hi sir/mam,
I have done online payment for uttar pardesh power corporation ltd. Of rs.4713 on 13 sep 2018 using my net banking through state bank of india via paynimo gateway system. E-receipt has not generated but the amount has been debited from my account. It's been more then two day's but amount is not refunded to ky account yet.
Please check and do the needful at the earliest.
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Oct 19, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd
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