[Resolved]  Paynimo / Techprocess Payment Services — payment of chennai property tax

Address:Chennai, Tamil Nadu, 600042

I have made payment of property tax for two flats on 12th nov and the amounts were debited to my account with the following particulars:

1.12.11.2018 medr/techprocess/114769/ rs.1232.00

2.12.11.2018 medr/techprocess/240700/ rs.2120.00

But the credit has not gone to the corporation and the position shown is as below:

A. Bill no. 13/179/09846/000
Txn id[protected]/11/2018 11.00 a. M rs.1232.00 failure

B. Bill no. 13/182/10505/000
Txn id[protected]/11/2018 11.45 a. M rs.2120.00 failure

I request the amount debited please be paid to corporation of chennai towards the property tax of the above bill numbered properties and confirmation sent to me by email [protected]@hotmail.com
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Dec 15, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

TPSL ID:[protected]
Bank Reference ID:[protected]
Merchant transaction ID: 14097721
Transaction Amount: 1232
Transaction Date:[protected]

TPSL ID:[protected]
Bank Reference ID:[protected]
Merchant transaction ID: 14098397
Transaction Amount: 2120
Transaction Date:[protected]

The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected].


Regards,
Customer Service,
Tech Process Payment Services Ltd.
Complaint comments 

Comments

Hi this message is to inform you that my money has deducted by mutual funds without anyone reason so please refund my amount to my bank account
Account number [protected]
Federal Bank
Ifsc code fdrl0001664

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