[Resolved]  Paynimo / Techprocess Payment Services — problem bill payment uppcl online portal

Address:Varanasi, Uttar Pradesh

Dear sir/madam

I have paid uppcl electricity bill of ₹5278.18 through online payment mode o[censored]ppcl website on 10.03.2020. The amount has been deducted from my paytm wallet but failed to generate confirmation receipt. The order id is [protected]. The amount has not been deposited to uppcl account, nor it has been return back to my paytm wallet. My account no of purvanchal vidyut vitaran nigam is [protected] of churahat kateshwar mughalsarai subdivision chandousi at varanasi. The transaction id for deducting the amount from my paytm wallet which was not received in my wallet in mobile no. [protected]. I, therefore, request you kindly make the payment successful or return back the amount to my paytm as early as possible. My mail id is [protected]@gmail.com. Regards.
Anwarul haq
Purvanchal vidyut vitaran nigam
Account no.[protected]
Mobile no. [protected]
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Apr 17, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

With reference to your below mail, kindly provide us the updated bank statement to trace the record from our end

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)
Complaint comments 

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Dear PAYNIMO I just paid an amount of 612 rupees for BHU entrance exam. My money was deducted but the transjecton is not complete. My form is regestrion no BHU[protected]. Please refund my money

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