Paynimo / Techprocess Payment Services — regarding the payback wich was debited on my account while transaction failure is occurred.

Address:

Solapur, Maharashtra

To
Authorities
Techprocess payment services limited

Yesterday morning i have made an online payment for my hdfc insurance
From my union bank of india's saving a/c number - [protected].
I made two transactions of 2500 (Two thousand five hundred) each. But at both time
Your tpcl gateway showed a error massage of transaction failure (Screen shot of same is attached with email)
And it disgusting to say that the same amount is deducted from my account.
In your error message you say that if amount is deducted then it will be paid back within
24 hours. Now 24 hours are passed and yet i havn't recived a single ruppee on my s/ac.
Please do the needful as quick as possible.
I also emailed the same on [protected]@techprocess.co.in

- sameer gaikwad.

1. Attached screen shot of error message
2. Photocopy of passbook showing deduction of amount