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Paynimo / TechProcess Payment Services

[Resolved]  Paynimo / Techprocess Payment Services — Server down or crashed

Today I have transacted for payment of 25000 to muthoot finance but payment has been deducted from the bank through which I have CHOOSED TO DO TRANSACTION. But the payment has failed but amount has been deducted from bank . please solve this situation and refund the respective amount as soon possible .
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Jan 30, 2022
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We are unable to trace the records on the basis of given details.

With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.
Regards,
customer Service
Verified Support
Dec 29, 2021
Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
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Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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