[Resolved] Paynimo / Techprocess Payment Services — transaction failed but money debited

sumathi veeragavalu

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Dear sir/madam
On 06 january 2019 i was trying to pay the new legend saravana stores 11 month gold mine scheme through paynimo gateway but transaction failed but money was debited

I want to know wether the money has gone to shop if not i want the money refunded

Usually the shop use to send receipt and message after the money has credited to the shop but this time i didn't get anything from the shop please help me with this issue

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Feb 9, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jan 06, 2019

Updated by sumathi veeragavalu Amount is Rs.3024

Verified Support

Jan 08, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.