[Resolved] Paynimo / Techprocess Payment Services — transaction failed but money debited

 
1 Review
 sumathi veeragavalu on Jan 6, 2019
Dear sir/madam
On 06 january 2019 i was trying to pay the new legend saravana stores 11 month gold mine scheme through paynimo gateway but transaction failed but money was debited

I want to know wether the money has gone to shop if not i want the money refunded

Usually the shop use to send receipt and message after the money has credited to the shop but this time i didn't get anything from the shop please help me with this issue
Complaint marked as Resolved Feb 9, 2019

Complaint Status


[Jan 06, 2019] Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Updated by sumathi veeragavalu, Jan 06, 2019
Amount is Rs.3024
Verified Support
Paynimo / TechProcess Payment Services Customer Care's response, Jan 08, 2019
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.
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    Paynimo / Techprocess Payment Services - transaction failed but money debited