Paynimo / Techprocess Payment Services — transaction successful and amount deducted but show the amount due of bijli bill

Dear, sir/madam
I have paid jbvnl electricity bill of rs. 498 for the month of november, 2018 through online payment mode of jbvnl website on 13.12.2018. The amounts has been deducted from my sbi account but failed to generate confirmation receipt. My consumer no. Nh12697 of sub-electricity office at tupudana, ranchi. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "pos [protected] at “jharkhand bijli vitran txn#[protected]". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.co.in
Regards.
Ravindra ranjan