Payoneer — Not solving account hacking problem since 2-4 years

Address:	Payoneer India
Website:	login.payoneer.com/?sessionDataKey=cc88dc45a5634b6a96dbb4824f6430bc----&state=6e626b25-df10-46f6-b9e7-9cc4a073b095&provider_id=internal&client_id=b3d186db-4e5d-49c8-8a12-5753136af807&redirect_

I have mailed several times to payoneer customer care but my issues have not been solved yet. I am mailing since last 2-3 years but it still been pending.
I had first & only one account with payoneer with name Vaibhavi Shinde and e-mail ID [protected]@rediffmail.com which has been hacked. When clicked on forgot password the reset password link is not been sent to my registered e-mail ID. I tried contacting customer care through message from their website, e-mail ID as well but there was no response to resolve my issues.. The contact details are barely provided. I had to open a new and second account with my own name Vaibhavi Shinde and e-mail ID [protected]@gmail.com to communicate with customer cre an dto gain access to my old account. I had registered it with my e-mail ID and mobile number [protected] but couldn't complete registration as my PAN details were already registered with my e-mail ID [protected]@rediffmail.com. Someone again hacked my account and changed my mobile number where when i click on forgot password again I don't receive link to reset password.

Please understand that as a customers or employee, we provide our government identity IDs, so it is very delicate matter for us if our accounts has been hacked or our IDs has been misused by some other people. I already have lodged complain against cyber crime, e-mail and other accounts hacking, controlling the websites or customer care where I try to work or shop online by stalking, abuse on the name of religions, languages, castes, marriage, career and simswap by misusing my IDs from such platforms or mobile network provider service centers by making groups and contacting from some people from my neighrhood, city, schools, colleges, jobs (Dombivli, Thane, Kharghar, Kolhapur), relatives as these wanted to ruin my career, marriage, reputation, character, contacts and don't let me go ahead by my own where they failed in doing so, so they are doing it even more as if these have rights on me or my parents or things which I do, and as per their thinking I need to keep contact to such groups of boys, girls, men, women whose name i will mention for further investigation, where these can do any crimes of abusing a girl, using her government identity cards, stalking her, ruining environment of wherever she goes jobs, classes, social media, contacts through whatsapp or some social media chats where these think government or police authority cannot get the proof. But I have proofs. I also have lodged police complaint against these people in 2019 which is still not been solved.

Kindly understand my concern and provide me the access of my Payoneer accounts with e-mail ID [protected]@rediffmail.com and [protected]@gmail.com. I have no access to my mobile number provided and someone has changed my mobile number with the other. Kindly note that my personal e-mail IDs [protected]@rediffmail.com and [protected]@gmail.com and mobile numbers [protected] [protected].
Kindly resolve my issue ASAP. It would be of much help.
Thank you and Regards,
Vaibhavi Shinde.