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PayPal Complaints & Reviews

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Updated: Mar 21, 2024
Complaints 228
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31
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R
Jul 15, 2020
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Purchased medicines from medlife through paypal wallet on 21st april 20 but the orderd was delayed and received partial delivery and the amount was refunded to paypal on 10th may 20. Now paypal wallet showing received 700.03 rs. From medlife on 10th may but the amount lapsed to special offers and ate my 700.03 rs. How come govt of india is issuing license to these fraud wallet company who are not ready to accept when messaged and emailed to paypal they are telling the voucher has expired on 5th may and amt received by 10th may so you will not receive your moneyback
+1 photos
Jul 17, 2020
Complaint marked as Resolved 
Compalin not resloved yet How come it got resolved no one contaced me ? You should keep otp to submit resolved
PayPal customer support has been notified about the posted complaint.
Jul 17, 2020
Updated by [email protected]
Not resloved yet? Consumer complaint closure should have an otp
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    Jane Jem
    Jul 8, 2020
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    Pls help me to redeem my$ 150 which was earned through daily scratchers ..it has been under review..this is supposed to my primary income.so l kindly request to resolve in this matter and help me to redeem $150 as soon as possible.Madam, I used paypal transaction id is [protected]@rediffmail.com in order to redeem $100 and I use another I'd [protected]@gmail.com to redeem $50..but since now it has been under review..so pls help me to resolve my
    PayPal customer support has been notified about the posted complaint.
    Jul 08, 2020
    Updated by Jane Jem
    Pls help me to redeem my$ 150 which was earned through daily scratchers ..it has been under review..this is supposed to my primary income.so l kindly request to resolve in this matter and help me to redeem $150 as soon as possible.Madam, I used paypal transaction id is [protected]@rediffmail.com in order to redeem $100 and I use another I'd [protected]@gmail.com to redeem $50..but since now it has been under review..so pls help me to resolve my

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      S
      Syed Arfat Jalali
      Jul 5, 2020
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      Makemytrip instantly refunded but paypal is not credited in my account.

      I have been trying to reach your call center for the last 8 days, the phone is engaged throughout the day.My emails went unanswered for a week.
      Again, i wrote back to them on that same day, seeking for the amount, when and how for my refund. They have never ever responded again.

      I am helpless as my money has been Refund reflect in paypal but still not reflect in my account.Kindly need your help.

      Transation Id 7XY334623W3777803
      +2 photos
      Jul 6, 2020
      Complaint marked as Resolved 
      Resolved thanks
      PayPal customer support has been notified about the posted complaint.
      Makemytrip refunded within the three days of time they had promised on January 4, 2021. They said the refund would be processed within two days in PayPal and i have been waiting and trying to contact since then. Yet no response. As per their requirement i had given the bank account details and they told to wait for 3-12 days.
      Kindly help me and all the details are given below.

      Makemytrip refunded but Paypal not transferred my refund amount - Comment #3789134 - Image #0
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        S
        Syed Arfat
        Jul 5, 2020
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        Makemytrip instantly refunded but paypal is not credited in my account.

        I have been trying to reach your call center for the last 8 days, the phone is engaged throughout the day.My emails went unanswered for a week.
        Again, i wrote back to them on that same day, seeking for the amount, when and how for my refund. They have never ever responded again.

        I am helpless as my money has been Refund reflect in paypal but still not reflect in my account.Kindly need your help.

        Transation Id 7XY334623W3777803
        +2 photos
        Jul 6, 2020
        Complaint marked as Resolved 
        Resolved thanks
        PayPal customer support has been notified about the posted complaint.
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          Syed Arfat
          Jul 5, 2020
          Resolved
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          Resolved

          Makemytrip instantly refunded but paypal is not credited in my account.

          I have been trying to reach your call center for the last 8 days, the phone is engaged throughout the day.My emails went unanswered for a week.
          Again, i wrote back to them on that same day, seeking for the amount, when and how for my refund. They have never ever responded again.

          I am helpless as my money has been Refund reflect in paypal but still not reflect in my account.Kindly need your help.

          Transation Id 7XY334623W3777803.
          +2 photos
          Jul 6, 2020
          Complaint marked as Resolved 
          Resolved thanks
          PayPal customer support has been notified about the posted complaint.
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            N
            naveensharma5273
            Jun 30, 2020
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            Address: A169 shubash nagar bhilwara

            I transfer money from pay pal to my bank account of brkgb bank account no [protected] but it is not credited to my bank account transaction done by me on 18/06/2020 at 1:03 am and transection i'd is 92a60645cy7224027 and it is still not credited to my account the balance i transferred is 12448.08
            PayPal customer support has been notified about the posted complaint.
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              A
              Aparimit Pandey
              May 28, 2020
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              Address: 31/1, Building 1, RGA Tech Park, Sarjapur

              I've done a transaction for Oyo hotel for Rs.1367.00 on 21 Feb. Oyo returned that money in the same day.
              I've asked Oyo for money they are saying we have returned money to paypal account. Now paypal is not transferring my money in to the bank. It's been 3 months now.
              +1 photos
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                B
                black devil
                May 26, 2020
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                I have a win to games money but I have no withdraw no submit my won money

                Stock ball 21/05/2020 win Rs 1402.5
                and
                Block buonty puzzle 16/05/2020 win Rs701.41

                No withdraw why
                Help me
                Thanks
                +1 photos
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                  G
                  GANESHKUMAR TULABANDULA
                  Apr 28, 2020
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                  My mail id is [protected]@gmail.com
                  Course hero.Com paid money to PayPal, but I didn't get money through PayPal.
                  Pls help me
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                    R
                    RajeshGandhi6
                    Apr 23, 2020
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                    I had received mail from paypal stating that now i can received the payments on 14th feb. Meanwhile i did 10 transactions of payment receive. I got mails from paypal also that i am receiving payment. They giving "claim your money" button at the bottom of mails. (Upon clicking showing error.) even there was short note below it saying that money will be sent back if not claim in 30 days. Today they are saying they sent money back as kyc was not verified.


                    Now, i will need sender to send back money again and they might create issue too.

                    Does this things happens with anyone? After getting number of mails stating i can receive the payment and even i have received the payment with 30 days validity period to claim it and they sent back prompt giving kyc excuse? I had already submitted kyc in mid of feb only. Also, bank verification was also done successfully.


                    Now they have raised the hands saying they have sent back money. Their executives are just sorry for inconvenience. What should i do? What about the misleading mails? Until now i was thinking i am getting money. They have never mail me that you receiving money but that is going back prompt for kyc reason. Instead i have received payment.
                    PayPal customer support has been notified about the posted complaint.
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                      S
                      Saurabh kunar
                      Apr 11, 2020
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                      Address: PAYPAL MUMBAI

                      On 11th may i was booking a flight ticket worth rs 4324. Paypal deducted thr amount from my card and transaction failed.

                      Transaction is not even showing in the history.
                      It has been 30 days now i haven't received my refund. Usually it takes 3-5 days.

                      When i contact paypal they say amount has been refunded contact bank. Bank doesn't day anything about refund except for this transaction was successful from our side we are unable to trace any refund on your account.

                      So basically bank says contact paypal. Paypal says contact bank.

                      And i lost my 4234 rs for no reason.

                      Paypal is doing fraud on thr name of payment system in india.

                      I'm providing the screenshot of their replies.

                      Note : account name was on jannat bohra so it is mentioned jannat bohra in mails.

                      Paypal registered mail. - [protected]@gmail.com
                      +4 photos
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                        M
                        Muneeshin
                        Apr 8, 2020
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                        Address: J-92, Vikas Puri New Delhi-110018

                        Please help me to find out my refund o[censored]sd392.40 refunded by the seller thru his paypal account [protected]@holdpeak.com in my debit card no. [protected] (Made the payment from this debit card). Or my paypal account [protected]@yahoo.com.

                        Neither refunded payment credit in my above said debit card, nor in my paypal account.

                        And i am trying calling at customer care numbers in india and usa, but nobody answering my calls no revert back calls while dropping request mails.
                        Pl pl help me on this pandemic situation where everyone is suffering, i need my money the seller has already sent the amount on 31/3/2020.
                        Pl look into my this request and resolve asap.
                        Regards
                        Munish kumar sabharwal
                        [protected]
                        [protected]@yahoo.com
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                          S
                          Syed876
                          Apr 7, 2020
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                          Date: 6 april 2020,
                          transaction id:
                          91h26745lb3619600

                          i have paid 1056 /- under offer 50% upto 500/- paypal credits offer but after i transacted received an email stating following "your purchase doesn't qualify for a cashback voucher"

                          i am a new customer!
                          i have paid with my rupay physical card which was supplied to me by bank, so you're company cheating customers in the name of paypal credits!

                          "immediately credit 500/- worth paypal credits to my paypa account"!


                          ...
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                            S
                            Sripurna
                            from Bengaluru, Karnataka
                            Apr 4, 2020
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                            On march 8th i placed an order to myntra from paypal by using debit card. I paid thrice. My money got deducted but my order was not confirmed by myntra. Myntra instantly refunded but paypal is not credited in my account. When i ask to customer care they are telling that i should wait for 30 days it seems. Already it been 30 days still amount not credited in my account
                            +4 photos
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                              P
                              Priti Bhutra
                              Mar 24, 2020
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                              Address: Kolkata, West Bengal, 700020

                              Fraud by paypal

                              I received a cashback voucher of 150rs. Which was valid till 21st march’2020 but when on 21st morning, i tried to use it, it got expired on 20th night instead of 21st. Paypal is not responding to calls. I want my refund of 150 rs voucher. It is a clear fraud with customer because the voucher expired before the time mentioned. This is not the way to cheat customers by expiring vouchers before the due date mentioned. Paypal will have to refund my voucher amount. This is clear cheating
                              PayPal customer support has been notified about the posted complaint.
                              My PayPal voucher of 281 got expired before expiry date
                              Please look into this and resolve asap
                              My email id is [protected]@gmail.com
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                                G
                                Glamomania
                                Mar 20, 2020
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                                Address: 31/1, Building 1, RGA Tech Park, Sarjapur Main Rd, Chikkakannalli, Varthur, Karnataka 560035, Bangalore, Karnataka, 560035

                                It's been more than once week state government had informed to provide work from home to all the employees but they have given to only few people and for others telling to get lan connection, if not then have to come to office and work. Where in already on sarjapur corona pateint have been detected and paypal is located in sarjapur.
                                Which is very risky to go to office, where in there are many employees working and traveling through same transport.
                                Kindly request to raise a voice for it and mitigate the employees from risk taking.
                                PayPal customer support has been notified about the posted complaint.
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                                  A
                                  aseemgoyal92
                                  Mar 15, 2020
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                                  I booked a flight : https://mybookings.easemytrip.com/MyBooking/FlightDetails?bid=u8+0AkCI9JUFogozUv... i applied the coupon emtpay. This was my first transaction at easemytrip and paypal, however paypal did not transfer the cashback of rs 600. I satisfy all the criterias mentioned in the coupon. Why did i not receive the cashback?
                                  The concern is that according to https://www.easemytrip.com/offers/paypal-cashback.html
                                  I satisfy the rules, but paypal rejected the cashback.

                                  *the reply i received from their customer support team is:*

                                  But the decision is already been taken from the risk management system so in this case i am very sorry the cashback cannot be proided.
                                  I am sorry aseem there is no such issues with the risk system our systems are clear and based on terms and conditions only the cashback will be provided.

                                  Aseem while signing in to the account we have already mentioned in the terms and conditions that: paypal reserves the right to employ reasonable technological and other methods to prevent abuse of the offer terms. Further, you acknowledge that paypal’s decision to take certain actions, including limiting access to your offer, placing holds or imposing reserves, may be based on confidential criteria that is essential to our management of risk, the security o[censored]sers’ accounts, comply with applicable laws and the otherwise protect the paypal system. You agree that paypal is under no obligation to disclose the details of its risk management or its security procedures to you.

                                  So as per the policy we cannot provide the exact reason for not providing the cashback.



                                  This is clearly a case of cheating according to me. Please help me resolve the issue.
                                  +3 photos
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                                    neeehha39
                                    from Varanasi, Uttar Pradesh
                                    Feb 24, 2020
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                                    Sir i purchase on myntra and pay through paypal. There is an offer to cashback voucher of rs.500 bt they don't give me. I try to contact it bt they don't repy satisfactory answer.
                                    They message your transaction is not eligible nd when i asked why then they replied "i am sorry i cant disclose for what reason this transaction is not eligible."
                                    Transaction i'd -2ml16727vn079753g
                                    Date of purchase[protected]
                                    Amt-3278
                                    +3 photos
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                                      05aks11
                                      Feb 23, 2020
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                                      My paypal voucher is valid upto 23 feb but got expired on 22nd feb 2020 itself. As the validity is upto 23 feb it should be available on 23rd feb 2020.
                                      Moreover i am trying to redeem the voucher since 22 feb 2020 morning but not able to de so. My payment is getting failed all the times. I have tried to redeem the voucher 3 times all the times payment got cancelled and received the voucher back again.
                                      I want my voucher back.
                                      +2 photos
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                                      Sir I purchase on myntra and pay through PayPal.there is an offer to cashback voucher of rs.500 bt they don't give me. I try to contact it bt they don't rply satisfactory answer.
                                      Transaction I'd -2ML16727VN079753G

                                      early expiry of paypal voucher - Comment #3652015 - Image #0
                                      early expiry of paypal voucher - Comment #3652015 - Image #1
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                                        S
                                        snehamirle
                                        Jan 31, 2020
                                        Resolved
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                                        Resolved

                                        There is a deadlock created on the paypal india website where i don't remember my password, am not able to reset or even reach the support team without logging in to my account. The site requires both otps from my email id and my mobile number. My email id is still active but my mobile was deactivated two years back. I am unable to reset the paypal password without two otps from email id and mobile.
                                        Tried calling them but the call queue is long and i was waiting forever. Unable to reach them over email or chat without logging into account.

                                        Request paypal team to deactivate my account [protected]@yahoo.co.in for security reasons. I don't want anyone with old my mobile number assigned to misuse. It is a deadlock situation created and paypal team has not been helpful in providing any resolution to me.
                                        Jun 4, 2022
                                        Complaint marked as Resolved 
                                        PayPal customer support has been notified about the posted complaint.
                                        On 15 of march i ordered in myntra using paypal then cancelled it.. Instantly paypal id was showing refund of 1799 inr bt i did nt received the refund where is my refund plz solve my problem now...plz give me my refund this is not right...
                                        Whn i send message to paypal help no they did nt reply anything...give me my refund

                                        deadlock in resetting password - no way to reach support team without logging in to account - Comment #3664672 - Image #0
                                        deadlock in resetting password - no way to reach support team without logging in to account - Comment #3664672 - Image #1
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