Paypal — didn't receive the cashback for one of the transactions

 
1 Review
India
 [email protected] on Feb 9, 2019
I booked one flight from yatra.com and paid through paypal account and there was one offer for first time paypal users to get 500 cashback in paypal account. I booked the flight and was cancelled by yatra by some reasons and amount got refunded back and also the cashback was withdrawn from my paypal account as it was a cancelled transaction (Which i didnt cancelled). I booked the flight again and this time the transaction was successful and was supposed to get the cashback this time but didn't get.

I spoke to customer care of paypal and they are giving some weird reasons and now they are not responding as well.

Please look into the matter and do the needful.

Complaint Status


[Feb 10, 2019] PayPal customer support has been notified about the posted complaint.
Updated by [email protected], Feb 13, 2019
No communication has been made till now from their end. Let me know for any alternative please.

Thanks
Updated by [email protected], Feb 17, 2019
No communication has been made till now from their end. Let me know for any alternative please.

Thanks
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    Paypal - didn't receive the cashback for one of the transactions