Paypal — paypal asking to return counterfeit product

Ref:- case id: pp-d[protected]

Dear sir/madam,

I purchased invicta watch on chrono24 on 07/06/19 for $76. I made the payment with paypal because it was the first time i was buying from that website and i trusted my money is safe with paypal. The seller described the item as authentic and with original box and papers. The item arrived on 19/06/19. Seller sent me a fake chinese watch and not original watch!!! There are no brand markings on the watch!!! I sent pictures to paypal but they decided that i need to ship the item back to seller.

This seller, redsol pte ltd also known as creation watches, sent the parcel to india in an illegal way, falsely declaring the value of the item as $0 and marking the item as gift (Attached custom declaration of seller). They are doing illegal business.

Being a counterfeit watch, the product comes in the category of restricted items as per the law of singapore and the law of india. Therefore none of the reliable courier companies (Such as dhl, fed-ex, tnt, gati and india post) can be utilized for returning this item. (Please see attached policies of respective shipping service providers). I cannot declare false value on the package or lie about its contents to the courier company. Further, i can be convicted of aiding transfer of counterfeit goods.

Therefore, i request paypal to kindly review their judgement as i believe paypal is committed to stop trade and movement of counterfeit items across borders.

Please help!!!

Suhail