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Paytronic Network Complaints & Reviews

3.9
Updated: Jul 10, 2023
Complaints 26
Resolved
20
Unresolved
6
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Paytronic Network reviews & complaints page 2

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A
aeju
from Indore, Madhya Pradesh
Feb 17, 2011
Resolved
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Resolved

Address: Baramulla, Jammu and Kashmir

Dear Sir,

I have outlet of Paytronic Recharge I got problem in recharging Airtel DTH as the said option is not included in the Flexi Recharge Option.Plz enter this option to solve our problems.

with regards
Aejaz Gulzar
[protected]@rocketmail.com
Aug 13, 2020
Complaint marked as Resolved 
i have so problem paytronic recharge airtel dth .
Dear Mr. Gulzar,

I apologize for the inconvenience that was caused to you. Please accept our heart felt apologies.However we are not able to contact you. Please provide us with your contact details so as to resolve your query to your satisfaction.

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With Regards,

Pradeep Shetty - Sr. Manager Back Office & Customer Care

Paytronic Networks Pvt. Ltd,
B5-B6, Narayan Plaza, HDFC Compound,
Adjacent to Boomerang Business Center,
Chandivali Farm Road, Mumbai - 400 072
URL: www.paytronicindia.com
My Email Id :- pradeep.[protected]@paytronicindia.com
Dear Sir,

I have outlet of Paytronic Recharge I got problem whenever I log in the paytronics site (his site is intended for registered Paytronic Merchants and distributors.The IP and all the activities are tracked.
Your current IP is: 117.200.3.20 / 117.200.3.20 ). It is very difficulty to me. So please solve my problem. Why it is comes could you please give show me a solution.

with regards
Mallikarjunam.Uppu
mallikarjunam.[protected]@gmail.com
Dear Mr Mallikarjunam.Uppu
We thank you for writing to us however we request you to mail us only on merchant.[protected]@paytronicindia.com this mail id is exclusively to deal with all the merchant query's.As far as our question goes the IP is tracked and informed to the Merchants and Distributors for their own safety and security so as no malpractice happens using you login id and password.We also request you to be very care full not to share your login id and pass word with any one. I hope I have resolved your query to your satisfaction. Please feel free to call me or right to me.

--
--
With Regards,

Pradeep Shetty - Sr. Manager Back Office & Customer Care
pradeep.[protected]@paytronicindia.com
Paytronic Networks Pvt. Ltd,
B5-B6, Narayan Plaza, HDFC Compound,
Adjacent to Boomerang Business Center,
Chandivali Farm Road, Mumbai - 400 072
URL: www.paytronicindia.com
I have outlet of Paytronic Recharge Sms-Vending but i newelly want PC Web-Vending
Dear Mr. Gajanan
Please mail us on merchant.[protected]@paytronicindia.com. We have initiated this process for you we have already contacted you. We request you to send us any more request on the mail id listed above.

with regards

Pradeep shetty
Dear sir

Sir my old mobile number([protected]) has been recycled it has been activated paytronic so please transfer to my new number [protected] as soon as possible



Regards
Jayant Communication
Gulbarga
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    N
    Naughty1
    from Mumbai, Maharashtra
    Dec 1, 2010
    Resolved
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    Top Management is totally corrupt.Employees are thrown out of the company as per whims and Fancies of MD Thomas,The investor is sleeping.Employees are facing the brunt.i along with 7 colleagues hv not recd salary for 3 months and hv been thrown out of this company without any reason.
    Aug 13, 2020
    Complaint marked as Resolved 
    Totally agree
    Mr Naughty1

    Please stop writing unsubstantiated and proof less remarks about a reputed company and its Management. Paytronic is a responsible company with high work ethic's and transparent systems and procedures. We have a very balanced and unbiased HR Team which would have looked at any just and legal claims and rectified any irregularities, You should have tried them and asked them to help you out. This is very unfortunate that you make false claims on the company and not even post remarks on your true name or contact number relying on pseudo names. Please feel free to call us on mail us on [protected]@paytronicindia.com or pradeep.[protected]@paytronicindia.com, Its unfortunate that you have posted such remarks even before giving us a fair chance, We look forward to hearing for you.


    --
    --
    --
    --

    With Regards,

    Pradeep Shetty - Sr. Manager Back Office & Customer Service
    [protected]
    Paytronic Networks Pvt. Ltd,
    B5-B6, Narayan Plaza, HDFC Compound,
    Adjacent to Boomerang Business Center,
    Chandivali Farm Road, Mumbai - 400 072
    URL: www.paytronicindia.com
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      G
      govindarajramachandran
      from Hyderabad, Telangana
      Jul 19, 2010
      Resolved
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      Resolved

      Address: Thanjavur, Tamil Nadu

      I am R.Govindaraj.I resign my jop from paytronic network pvt ltd as on date 10.8 2009.Still i am not recieved my epf amount.I condect my office HR . But he say ,we already submet your epf pappers to bandra epf office.and he send mail with bandra epf office acknowledgement letter.I call some time and some number no response . I want my epf statuse and refund my epf amount.

      Kindly help me.[protected]

      my epf no -MH / KLV / 210796 / 185

      Subbment date[protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Govindaraj,

      We have completed all the formalities from our end regarding submission of your Provident Fund withdrawal form. Acknowledgement for the same is shared with you on April 10, 2010.

      The contact number and Email Id of the PF Office is 022 – 28695297 /[protected][protected]@epfindia, gov.in, [protected]@alpha.nic.in). You can ask for the PF Commissioner (Kandivali Branch), incase your call does not get appropriate response. Please quote your PF number while speaking to the authorities.

      The delay in withdrawal is not in our hands. Kindly understand that the Provident Fund is Government Department and things will be resolved according to their rules and time frame.


      Anuradha Welfode
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        J
        Jitesh Jain
        Jul 16, 2009
        Resolved
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        Resolved

        This is Jitesh Jain from Mumbai. I am unable to contact any of their Manglore customer care no.[protected]/6088/6188/6288. Either there is no one to pick phone or you get an engaged tone.
        They have closed down their Mumbai based Customer care center.
        There is no regular distributor here who can recharge my account. Now there is one distributor who is asking for money upfront and telling will recharge in 1-2 days. But how can we believe him?
        I have few recharge complaint too which Paytronic have not responded too.
        Has paytronic closed down?
        Can any one guide me what can be done in such situation?
        Aug 14, 2020
        Complaint marked as Resolved 
        Yes, Paytronic has closed down. You should ask for a refund.
        too much bed service.
        They have completly revamped their operations.their new customer care number is[protected]
        dear paytronic team,

        my name is mahesh, please send your email id to my gmail ID
        my Email ID is maheshji.[protected]@gmail.com
        i am already doing business with paytronic i had a retail shop in panvel in name of babubhai dresswalla .the distributor has closed down paytronic service now there is no distributor in panvel my business was on growth let me know how to recharge my account is there any new distributor appointed please mail me [protected]@yahoo.co.in.
        Dear Mr. Jain,

        I apologize for the inconvenience that was caused to you. Please accept our heart felt apologies.However we are not able to contact you. Please provide us with your contact details so as to resolve your query to your satisfaction.

        --
        With Regards,

        Pradeep Shetty - Sr. Manager Back Office & Customer Care
        Email Id :- pradeep.[protected]@paytronicindia.com
        Paytronic Networks Pvt. Ltd,
        B5-B6, Narayan Plaza, HDFC Compound,
        Adjacent to Boomerang Business Center,
        Chandivali Farm Road, Mumbai - 400 072
        URL: www.paytronicindia.com
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          P
          pamela
          from Bengaluru, Karnataka
          Jun 10, 2009
          Resolved
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          Hi, I would like everyone to know, with the situations that employees are facing with Paytronic. www.paytronicindia, com I was employed here for over an year. Recently our CEO Mr. Roshan D'silva was fired from the board of directors because he made a fraud worth crores of rupees. And today the board of directors decided to shut down the customer care office located in Mangalore in a span of 10 minutes warning, All 50 employees are removed without any intimation or warning. I request all freshers looking forward for a job at paytronic to be aware of the conditions that the company is facing. The top management is completely corrupt and do not have any humanity left in them! Also we are told to lie to the customers while attending their queries. Please avoid this company.. as they will make your life miserable and hell!
          Aug 14, 2020
          Complaint marked as Resolved 
          i, I would like everyone to know, with the situations that employees are facing with Paytronic. www.paytronicindia, com I was employed here for over an year. Recently our CEO Mr. Roshan D'silva was fired from the board of directors because he made a fraud worth crores of rupees. And today the board of directors decided to shut down the customer care office located in Mangalore in a span of 10 minutes warning, All 50 employees are removed without any intimation or warning.This is to all the distributors as well as Merchants who is attached to paytronic mentioning it is risky to invest your money in paytronic. Whenever you mention the pin is invalid you will never get refund for this because paytronic will ensure that either it is been used or it is fresh (cannot recharge it at all). I would request all the merchant and distributors Please avoid this company...
          [protected]
          sir my recharge option are not oppen so you please cheak what the problem
          Design Coral Draw Suite Graphics 12
          I am an ex-member of this company and what is said above is totally wrong. I was in finance and I can say that the company is backed by a very strong group. Also the MD Roshan D'Silva did not do any fraud but had some big disagreement with the promoters related to his profit share. The company is very strong financially but should improve the internal co-ordination. Everyone felt very bad with the sudden closure of the mangalore team but I think new management felt that since that was ex-MD native they did not want to keep that facility as staff was loyal to him. This is the truth and company has bright future if it concentrates on beating oxygen.
          worst company to work in.People are thrown out without any reason.The top management is very corrupt and milking money.Dont get into the trap of working in this company.This company has no future
          Ms Saraswati1 & Pamela & Sreesha.rao

          Please stop writing unsubstantiated and proof less remarks about a reputed company and its Management. Paytronic is a responsible company with high work ethic's and transparent systems and procedures. We have a very balanced and unbiased HR Team which would have looked at any just and legal claims and rectified any irregularities, You should have tried them and asked them to help you out. This is very unfortunate that you make false claims on the company and not even post remarks on your true name or contact number relying on pseudo names. Please feel free to call us on mail us on [protected]@paytronicindia.com or pradeep.[protected]@paytronicindia.com, Its unfortunate that you have posted such remarks even before giving us a fair chance, We look forward to hearing for you.


          --
          --
          --
          --

          With Regards,

          Pradeep Shetty - Sr. Manager Back Office & Customer Service
          [protected]
          Paytronic Networks Pvt. Ltd,
          B5-B6, Narayan Plaza, HDFC Compound,
          Adjacent to Boomerang Business Center,
          Chandivali Farm Road, Mumbai - 400 072
          URL: www.paytronicindia.com
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            H
            HITESH TAPARIA
            from Jaipur, Rajasthan
            Jan 19, 2009
            Resolved
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            Resolved

            Dear Sir,

            Please give me detials of Paytronic india company. I deposit the amount Rs. 25000.00 in this company. I got the balance. but the compnay not start recharge facility in BSNL, Airtel, Itzcash.

            And they donot give the commision of 3 percent which they told me on agency time. Please guide me. the office of mumbai of company phone no. is also not replying.

            with regards,

            Kunal
            Jodhpur
            Aug 14, 2020
            Complaint marked as Resolved 
            While posting the name of a company as SELLERS SAFTY CONTROS PVT LTD in the blocks specified for enquring the PAN card Status it is very difficult to post the name specified above. since the blocks specified are as LAST NAME FIRST NAME and MIDDLE NAME. How to conclude which word of a company to enter in the blocks??
            Txnid- 2124713
            Give me this tata pin again
            I was working in this company as a CSR and they fired me with 10 minutes of warning... I did not receive my salary as well.. the top management is completely corrupt and plays dirty politics. I recommend people not to join this company if you are really concerned about your future.
            how can i start recharge through web. Please give me detials of Paytronic india company. I deposit the amount Rs. 1500.00 in this company. I got the balance. but the compnay not start recharge facility to many connection.my number is [protected] on which ur facility is start
            not at all a company to invest your money or career...
            I must agree with pradeep. I have been a recharge merchant, And I am very unhappy with the service the company provides. I have not made any profit in this business since I started it. All commission promised are fake. If any problems the CSR only ensures you that they will rectify the issue. But nothing seems to be working. The company itself is unprofessional, unethical and looks like a bunch of monkeys are running it!
            I am fully satisfied with this company 'paytronic'.
            Profit mergin is low but it's service is good.
            I have a good experience with Paytronic, initially there were issues - but now a days I get very good support.As a retailer in Bangalore my business has improved.I use an sms called CALL for customer support and the response is quite good. Also the local distributor and territory manager visit me on a regular basis and resolve any issues that I may have.
            hi
            I just tell to paytonic why was rigion to titus sir?
            Sir,
            I am from Assam Dist: Dibrugarh. I am also a retailer of Paytronics. I deposit the amount Rs. 1500.00 in this company. I got the balance. And i sold it to my customer. And for few months i stop giving recharge to my customer because who take the agency of paytronics had left the agency. So tell me from where i recharge the amount again. i want to continue it again. Sir is there any air ticket facilities or railway tickets faiclities in paytroncs. pls mail me. my number is [protected] . another no. [protected]
            I am from Golconda Fort, Hyderabad. I am also a retailer of Paytronics. I m not getting the balance. how can I sold it to my customer. Few months i stop giving recharge to my customer because who take the agency of paytronics had left the agency. So tell me from where i recharge the amount again. i want to continue it again.

            Please mail me ( [protected]@gmail.com ).

            My number is [protected] / [protected]
            ehteshamcybercafe
            Golconda Fort, Hyderabad.
            contact Mr Manish Prakash Reginal head north [protected]
            I am a retailer of paytronics india. But now i face problem with agency of it . Please help me to take balance on paytronics
            dear sir i join this company from last 5 days i depoiste 15000 in this plz tell me this comany is right or froud. send me reply plz.
            I am a retailer of Paytronics India. Now a days paytronic India improve the services, getting result well. Thanks to staff of Customer Care and Distributers.
            Mr. Srinivas my area distributer. and thanks to Ansar (Ehtesham Cyber Cafe) for introduce for this business,

            New Bagdad Kirana and General Store
            Bagdad Colony, Langer House,
            Hyderabad - 500008
            Handset No. [protected]
            [protected]@yahoo.co.in
            The company is a good company with sincere people. I know most of the people as I used to work here. Company is trying level best and offers much better services than others. I used to be working in finance and I know we used to try and clear payments as soon as possible and used to work under lots of pressure
            Dear Sir,

            Please give me detials of Paytronic india company. I deposit the amount Rs. 25000.00 in this company. I got the balance. but the compnay not start recharge facility in, Airtel, , Vodafone, Idea is not start in last one year

            And they donot give the commision of 3 percent which they told me on agency time¬ start Costemer care.Finaly Co. Servise is very very bad & Recharge is very late .

            with regards,

            National Communication
            Jind(Haryana)
            the worst company in the market.the top management is not worried about the business.They are busy milking money.employees salary are held witrhout reason.worst company to work in.
            worst company to work in.People are thrown out without any reason.The top management is very corrupt and milking money.Dont get into the trap of working in this company.
            Sir,
            I am from Assam Dist: Guwahati. I am also a retailer of Paytronics. I deposit the amount Rs. 1500.00 in this company. I got the balance. And i sold it to my customer. And for few months i stop giving recharge to my customer because who take the agency of paytronics had left the agency. So tell me from where i recharge the amount again. i want to continue it again. Sir is there any air ticket facilities or railway tickets faiclities in paytroncs. pls mail me. my number is [protected] . another no. [protected]
            & my E- mail Id [protected]@gmail.com
            Rspected sir,
            I am retailer of paytronic, on date 1/4/2010 I deposite rs200 but tata sky pin is missing second complain is I register on peytronic website on26/2/2009 my registration code is[protected] merchant id-8000536 username-dayapatil UTN[protected] my last account balance is rs37 but my webpage is not continued why? please reply fast
            swarmadhuri electronics, partavane, ratnagiri
            MOB-[protected]
            EMAIL- [protected]@rediffmail.com
            dear sir
            who is manage tamilnadu circle? which distributer successfully run on past years? distributer address? asm? zbm? small request for new&old retailer DON'T WASTE YOUR VALUABLE MONEY for this companey
            plz information for the paytronics recharge point.
            my office no.[protected]
            my mob no.[protected]
            it was very lost compamy
            dear sir,
            I took the paytronic company's software from mira rd branch named Om Investment they are not giving service n we are facing many problems during recharge done by us through there software.
            When we recharge balance get deducted from our balance but customer dont receive the recharge and our balance is also not refunded and there is always network problem as of which recharge is not done at ease.
            We complaint it but there is no reply or any solution given by them.

            with regards,
            Ritesh.
            Respected sir,

            I m retailer of paytronic, but sir confarmation mssg not send my mobile 25/06/2011 to 30/06/2011. please send confarmation mssg on my mobile. rply fast.




            with regards
            ullah's
            email - [protected]@yahoo.in
            Dear Mr. Ullah's,

            I apologize for the inconvenience that was caused to you. Please accept our heart felt apologies.I hope our call to you would have resolved your query to your satisfaction.The exact details of the resolution will be provided to you on the email listed by you for confidential reasons. We request you to post all our query's on merchant.[protected]@paytronicindia.com which is an exclusive email address for all our merchant partners.Please feel free to contact on the same any time.

            --
            With Regards,

            Pradeep Shetty - Sr. Manager Back Office & Customer Care
            Email Id :- pradeep.[protected]@paytronicindia.com
            Paytronic Networks Pvt. Ltd,
            B5-B6, Narayan Plaza, HDFC Compound,
            Adjacent to Boomerang Business Center,
            Chandivali Farm Road, Mumbai - 400 072
            URL: www.paytronicindia.com
            Dear Sir
            We are depositing the amount in your SBI bank account no. [protected] but our account is created after 3 or 4 days although according to your instructions we have sent the SMS and also remind on telephone reapted but we have no result. In this behaviour we both are in a loss, the customer returns in lack of this problem.

            We deposited our SBI cheque no. 26895 dt. 5-9-11 Rs. 2500/- in your bank account but the amount is not created in our account till today after so many reminders. Please create our amount immediately and send your advice.

            Your distributor Shri Sangeet Ji of Sai Traders is not connecting us please tell who is your distributor in Bareilly and who is the officer concern so that we may contact him.

            Your early action is highly appreciated.

            Yours faithfully
            HINDUSTAN GENERAL AGENCIES
            V.P. KHANDELWAL
            2, College Road, Bareilly
            U.P. (INDIA)
            Dear Mr V.P. KHANDELWAL

            We are sorry for the inconvenience caused to you. However we have called you and clarified the doubts you have had over the phone on which you were satisfied. We request you to mail us on merchant.[protected]@paytronicindia.com for any clarifications. We would also like to highlight that all cheque payments are subject to clearance hence the SMS sent has to be of the day the money is cleared from your account. I hope we have clarified all your doubts over the phone. In case of any other query's please feel free to mail us on merchant.[protected]@paytronicindia.com. Thanking you for your support and cooperation. Happy recharges.


            --
            --
            --
            With Regards,

            Pradeep Shetty - Sr. Manager Back Office & Customer Care

            Paytronic Networks Pvt. Ltd,
            B5-B6, Narayan Plaza, HDFC Compound,
            Adjacent to Boomerang Business Center,
            Chandivali Farm Road, Mumbai - 400 072
            URL: www.paytronicindia.com
            sir,
            vijay computer here

            my mobile no. has been stolen so please change the mobile no.
            old mob. [protected]
            new mobile no. [protected]
            pls change the no and contact me.
            sir,
            my paytronic sim has been stolen so pls change the old no. and set the new no.
            old no. [protected]
            new no. [protected]
            pls contact me my new no.
            this company is so regarding be cos
            fone karne par bhi nahi sunta hai
            mera mobile kho gaya aur recharge sim bi usi me tha change karne ke liye kai bar fone kiya par abhi tak koi bhi kam nahi huaa.
            agar company apna business friendly karega to achha rahege.
            pls customer ka request par jaldi se jaldi solve karne ka prayas kare.
            thanks paytronic india
            mera old recharge no. [protected]
            and new mo. no. par change karna hai [protected]
            vijay computer
            sarisab pahi, madhubani, bihar
            Dear Mr VIJAY, Kumar

            We are sorry for the inconvenience caused to you. However we have called you and clarified the doubts you have had over the phone on which you were non committed on the charges hence we are unable to proceed with your request. All companies have certain rules and regulations which need to be followed strictly and we expect all our valuable customers to comply.Hence we request you to mail us on merchant.[protected]@paytronicindia.com for any clarifications.

            We would also like to highlight that your business is very important to us hence helping you precisely and as fast as possible is our moto however we require precise information to deliver it on checking your call back request we found none in your account that's the fastest way of getting any request processed ASAP.I hope we have clarified all your doubts over the phone. In case of any other query's please feel free to mail us on merchant.[protected]@paytronicindia.com.This is an exclusive email address for all our Customers.We would also request you to give us an opportunity before posting anything on a public site like this as we will not be able to give proper details due to privacy issues hence kindly use the call back request or mail us on merchant.[protected]@paytronicindia.com for any prompt and early reply

            Thanking you for your support and cooperation. Happy recharges.


            --
            --
            --
            With Regards,

            Pradeep Shetty - Sr. Manager Back Office & Customer Care

            Paytronic Networks Pvt. Ltd,
            B5-B6, Narayan Plaza, HDFC Compound,
            Adjacent to Boomerang Business Center,
            Chandivali Farm Road, Mumbai - 400 072
            URL: www.paytronicindia.com
            recharges are not happening in paytronic from last 5 days or so its also becoming a bogus company beware before taking connection already i have a balance of more than 10, 000 in my account but i am not able to do any recharge as they say they have some problem without any prior notice. planning to lodge a complaint in consumer court many times have many problem with this paytronics network
            Dear aadi4u

            We are sorry for the inconvenience caused to you. However all companies have certain rules and regulations which need to be followed strictly and we expect all our valuable customers to comply.Hence we request you to mail us on merchant.[protected]@paytronicindia.com for any clarifications.

            We would also like to highlight that your business is very important to us hence helping you precisely and as fast as possible is our moto however we require precise information to deliver it. the fastest way of getting any request processed Asap is by sending a call back request Hence request you to send your details like your UIN and contact number so that we can solve your querys.I hope we have clarified all your doubts. In case of any other query's please feel free to mail us on merchant.[protected]@paytronicindia.com.This is an exclusive email address for all our merchants.We would also request you to give us an opportunity before posting anything on a public site like this as we will not be able to give proper details due to privacy issues hence kindly use the call back request or mail us on merchant.[protected]@paytronicindia.com for any prompt and early reply

            Thanking you for your support and cooperation. Happy recharges.


            --
            --
            --
            With Regards
            --
            | Pradeep Shetty|
            | Sr. Manager Back Office, Customer Service & Head A.P.I |
            | Paytronic Network Pvt. Ltd. | The electronic payments company | www.paytronicindia.com |
            | Paytronic, B5, B6 Narayan Plaza, HDFC Compound, Chandivali road, Next to Boomerang, |
            | Powai Andheri (E), Mumbai-400072|
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              D
              Depu
              from Hubli, Karnataka
              Nov 6, 2008
              Resolved
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              Resolved

              Sir
              As I was associated with company Paytronic Ntework private limited, by making false commitment made by Manu sharma Whose proff in the format of SMS sent by his company for making false commitment of enrolling all telecom in the end of october.So I want to registered a case of 420 as per IPC must be registered against these fellows, whose cell is [protected].
              let me know the right way to get justice.
              thanks
              pardeep
              Aug 14, 2020
              Complaint marked as Resolved 
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