[Resolved]  Payu India — airline ticket could not be booked

Address:403711

I have tried booking an airline ticket through easemytrip.com and the payment was made through payuindia but the has has not been received by the airlines and the ticket is not booked.

My back account has already been debited . Details below
date of transaction chq ref Amount
09 Jul 2018 kiqhw5mpaj62fo6u-PAYUINDIA[protected] 09 Jul 2018 10, 219.00

An amount of Rs 10219/- has been debited to my account.

Kindly look into the matter and refund the same at the earliest.

Regards

Bosco
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Aug 7, 2021
Complaint marked as Resolved 
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Comments

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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