[Resolved] PayUMoney — amount debited from my bank not credited to bbmp | |||
Hi i had made payment to bbmp bangalore for the property tax payment through their portal: bbmp propery tax system through portal: https://bbmptax.karnataka.gov.in/Default.aspx. Tax amount of rs.4852 was paid from my bank account in idbi bank (Internet banking) using payu gateway option. My bank account got debited for the amount but the bbmp did not get the credit of the same amount. Transaction from idbi bank reference number ipay/eshp/payu/[protected]/wwwbbmpgovin001 dt.11.04.2018 Please reverse credit the amount back to my bank account. Was this information helpful? | |||
May 13, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Apr 06, 2018 sudhir dhyani's response I topup csc wallet Rs 10825 on Dt 12-72017 Tran. Sessu. from my A/CBut wallet is not Topup Tr Date[protected] Amount 10825 by netbanking PNB Tr Remark CITRUS PA/[protected]/[protected] Verified Support Apr 12, 2018 PayUMoney Customer Care's response Hi Seen, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
 2 Comments | |||
Comments
Hi Sudhir,
Please note that this is a successful TXN via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
Please note that this is a successful TXN via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
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But wallet is not Topup
Tr Date[protected]
Amount 10825
by netbanking PNB
Tr Remark CITRUS PA/[protected]/[protected]