PayUMoney — bbmp multiple payment | |||
Date 29.04.2018 30.04.2018 complaint status update [id: 1941955]. I am not able to get refund from pay u & bbmp its already a month, if i visit bbmp office in btm 1st stage their is no such multiple payments done contact pay u or see bank statement for reversal In complaint status update id got reply from pay u : Please note that your txns via payment id - [protected] and [protected] are successful at our end, the amount for the same has been remitted to the merchant. Please resolve this i am feed of this cat & mouse game. Was this information helpful? | |||
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Jun 05, 2018 Updated by Accounts moin [Resolved] Payumoney — bbmp property tax multiple payments1 Review Accounts moin on May 7, 2018 Date 29.04.2018 BBMP Tax Payment Debited twice one got reflected & another is not.already raised the complaint on 30.04.2018 Complaint Status Update [ID: 1941955]. got reply to submit the following • PayU, Merchant and Bank reference number. due to failed transaction did't save the page, instead attaching Bank debit message attachment 1 & 2. • Scan copy of bank statement indicating the debit for the required transaction. -BOB Statement Attached • Transaction date along with the amount. - 29.04.2018 INR 5685.38 (Twice on same date )time 10.30 & 11.14 PM • Email id or phone number used for processing the transaction. [protected] • First 6 and last 4 digits of your card. 402985 & 7896 • UPI / VPA if any used -Not Available Please dont update, contact merchant      | |||
 4 Comments | |||
Comments
Irctc ticket booking transaction faled but money is deducted from my accoutI already give a screen shot of my failed tranction history.my email id is abhirup.[protected]@gmail.com for further correspondance.please refund my money as soon as possible.
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PayUMoney Customer Care's response, Jun 4, 2018
Verified Support
Hi Abhirup,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
I had scheduled a technical call 4 times. No call backs . No replied to complaints. On calling customer care, they connected internally, and call got cut in between. On trying again, no response.
Worst ever. Instead of this, i will choose CC Avenue or some other provider
Worst ever. Instead of this, i will choose CC Avenue or some other provider
PayUMoney Customer Care's response, Jun 4, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Hi
I have tried to book the ticket in IRCTC but the transaction status in failed but amount got debited from my bank acc, and the satatus updated in IRCTC as no respond from payumoney. please check and update the same
transaction number :[protected]
my number :[protected]
I have tried to book the ticket in IRCTC but the transaction status in failed but amount got debited from my bank acc, and the satatus updated in IRCTC as no respond from payumoney. please check and update the same
transaction number :[protected]
my number :[protected]
PayUMoney Customer Care's response, Jun 4, 2018
Verified Support
Hi Jays,
Your concern has already been addressed over the email sent by you under the case number 02917350. Revert to the same for any more help or support.
Regards,
Team PayU
Your concern has already been addressed over the email sent by you under the case number 02917350. Revert to the same for any more help or support.
Regards,
Team PayU
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We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU