[Resolved]  PayUMoney — cancelled train ticket not yet refunded

Address:Kolkata, West Bengal, 700031
Website:pay u money

I had cancelled my railway ticket on 06.10.2017 on irctc website and amount of 2460 has to be credited to my hdfc credit card account. But after so many days also it is not done.in the irctc website it is showing refunded on 06.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter...

Nivedita
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Aug 6, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
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I have booked train ticket on[protected] but my credit card amount is dr and ticket is not booked amount 499.01 dt[protected]. phone num [protected] kindly reverse the amount at the earliest.

note : first amount dr ticket not booked 2nd one has done correctly...
regards
P KALAI SELVAN

Dear Customer,

We note that you have sought clarification with regard to your credit card transaction. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance

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