[Resolved] PayUMoney — failed transaction - reversal | |
I paid using my axis bank debit card for the reliance energy bill on 23/2/2018 and the transaction failed. Even after various email communication still the money has not been reversed Merchant name reliance infrastructure ltd Payment amount 2190.00 Payment id[protected] Date/time of payment[protected]:11:17.0 No refund even after 15 days Was this information helpful? | |
Apr 8, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 08, 2018 PayUMoney Customer Care's response Hi, This is to inform you that your payment id:[protected] has already been refunded by us with reference number: 75105178066001045346425. We'd advise you to please get in touch with the issuing bank regarding the same. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |
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