[Resolved]  PayUMoney — fraud online transaction by payumoney

An employee of payumoney called and got my debit card details
And did fraud online transaction from my bank account

He got details from me and did 2 txs of 6000 and 10000 to vin*phonepe pri

He got my debit card details from me saying that it was needed to refund the money for my another complaint about bescom bill

I have lodged fir and going to cyber police for the same who will get it done
But i want if your payumoney team will respond and give me the money back 16000.
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Aug 24, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Jul 23, 2018
Updated by Vidita Choudhary
When will it get resolved ?
I need the money back now. Or police is going to track and trace it.
Jul 24, 2018
Updated by Vidita Choudhary
Please refund the money
Verified Support
Jul 24, 2018
PayUMoney Customer Care's response
Hi Vidita,

We do not follow any such sort of practices at our end. Please help us with the mobile number and name of the person from whom you have received the call.

Also, in this unforeseen situation please raise your query to your bank that has issued your Credit card/Debit card /Savings Bank or the nearest cyber cell and they shall facilitate you on the further process.

Regards,
Team PayU
Jul 26, 2018
Updated by Vidita Choudhary
Mobile number from where i received the call is[protected].
The number was invalid later when i called on the same after 5 mins of fraud transactions
Jul 26, 2018
Updated by Vidita Choudhary
I have lodged FIR at police station also.
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