[Resolved] PayUMoney — I didn't get the e- receipt

Neha K M

from Bengaluru, Karnataka

Address:

Btm layout 2nd stage 39th main road, 560076

I had paid for vtu pdc I got an error while downloading the e-receipt.Am not able to get my receipt.but I got the transaction id and payment msg SBCollect Txn DUC1197966 dtd 021019 Rs.400.0 for VISVESVARAYA TECHNOLOGICAL UNIVERSITY, F-FEES TO BE PAID BY STUDENT-EXAMINATION is successful.
so pls kindly send receipt to my mail id nehadec1.[protected]@gmail.com.

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Nov 4, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU