[Resolved] Payumoney — irctc payment is pending from your end
Dedeepaghandiyali on Oct 11, 2018
I have booked a ticket in irctc from your payment mode on 10th oct 2018 but still the payment is pending from your end and the amount for rs. 210 has been deducted from my account. The amount of the ticket has not been submitted to irctc. I have to go on journey on 12th oct 2018 so i have booked another ticket now. Please refund the amount of rs. 210 the transaction id is[protected] and reservation id is [protected].
Complaint marked as Resolved Nov 11, 2018
[Oct 11, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Oct 11, 2018
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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