[Resolved] PayUMoney — merchant jagan lal is not responding | |||
I want redmi note 5 Pro mobile. and i search on website e bay. on the website show the Merchant mobile number [protected] of Jagan lal. then i contact to merchant. as per their conversation i make the advance payment on his account of Rs. 2000/- on 14 March 2018. Paymend ID is[protected] and he said i send user id and password to booking mobile on 15 march 2018. then i called to merchant frequently. he does not responding. i also send email to PayUmoney.. but they have not responded. i have preserved all call recording and other proofs. now i am very disturbed. please do needful and urgently.. Was this information helpful? | |||
Apr 20, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 20, 2018 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||
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payment id[protected]
date of payment[protected]
mail [protected]@gmail.com
contact no [protected]
Greetings from PayUmoney!!
We wish to inform you that your refund was processed for Payumoney Payment ID: 183060696 and amount will reflect back in your source bank account/card within 3-5 working days.
If not received the same, kindly contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Feel free to get back to us for any other clarification.
Regards,
PayUmoney Team