[Resolved] PayUMoney — money deducted 25k but order failed no refund waiting for 10 days | |||
Hi team, I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap. I am frequently sending mails but there is no response from the team. I have 20k amount in my wallet it was deducted and order not done. How long it will take to make my payment as today is the last date to make the payment for my insurance. Kindly look at my issue. I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap. I sent many mails to payumoney regarding the same no response from last 10 days. I will raise a dispute on this if not respond in 2 days. Two account registered mobile no's:[protected] and [protected] Amount deducted from both accounts. Paid by: pdbr praveen Paid to: www.exidelife.in Payment id:[protected] Suborder id:ot[protected] Paid by: praveen Paid to: www.exidelife.in Payment id:[protected] Suborder id:ot[protected] Today i got mail from exide life.in that they didn't receive any extra amount and asked me to check with payumoney customer care. Please let me know shall i dispute a casa against or need to meet consumer court as this issue is not resolving by anybody. Please find the attachments also. Regards, Praveen [protected] [protected] Was this information helpful? | |||
Dec 19, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 PayUMoney Customer Care's response Hi, Your concern has already been addressed over the email sent by you under the case number 01431820. Revert to the same for any more help or support. Regards, Team PayU | |||
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Plz Refunded My Payment