[Resolved] PayUMoney — money deducted for adani electricity payment but not received by adani electricity | |||||
Hello I had completed payment to adani electricity from payumoney gateway and had got a email confirmation from payumoney on 30th october. The amount has not been receievd by adani electricity and i also did not get any payment confirmation from adani electricity. I have been now charged late payment charges also as thr payment was not processed by payumoney. My payment details are as follows Payment id: [protected] Merchant order id: relpu11a34907981fb8130d6c Please refund to me entire amount including late payment charges which are due to payumoney. In case the payment is not refunded within 5 days i will approach consumer court in this matter. Regards Suresh gujarathi +91 [protected] Email : [protected]@gmail.com Was this information helpful? | |||||
Dec 27, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 26, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||||
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Refund ID[protected]
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU