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[Resolved]  PayUMoney — payumoney electricity bill payments to pspcl punjab state power corporation limited complaint

Payumoney — electricity bill payments to pspcl punjab state power corporation limited my account l62mn560025l
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and merchant order id: pyu[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly let me know when will pspcl get the payments i am very anxious as pspcl have not received payments yets.
payumoney electricity bill payments to pspcl punjab state power corporation limited complaint
payumoney electricity bill payments to pspcl punjab state power corporation limited complaint
payumoney electricity bill payments to pspcl punjab state power corporation limited complaint
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Complaint marked as Resolved Mar 17, 2019

Complaint Status


[Jan 28, 2019] PayUMoney customer support has been notified about the posted complaint.
Updated by guri_maanz Jan 28, 2019 Payumoney — electricity bill payments to pspcl punjab state power corporation limitedPayumoney — electricity bill payments to pspcl punjab state power corporation limited my account L62MN560025L
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and Merchant Order ID: PYU[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly let me know when will pspcl get the payments i am very anxious as pspcl have not received payments yet

Verified Support
PayUMoney Customer Care's response Jan 28, 2019 Hi Guri,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - PYU[protected] in order to get the status at their end.

Regards,

Team PayU
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