[Resolved] PayUMoney — refund from ibibo group not received.

Dipanjan Deb

from Mumbai, Maharashtra

Address:

C/o Dipak Kumar Deb, House No 99, College Road,, Cachar, Assam, 788007

Proposal number: [protected]

I cancelled a ticket from redbus worth rs 594.74 which they have have credited, but i have yet to receive it in my account.
I received a message from payu money on 23rd march mentioning the proposal number and the amount but they have not completed the transaction to my account yet.
Where has the money gone?

Vender: redbus
Company: ibibo group
Sent via: payu money
Amt: 594.70

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Mar 28, 2020

Complaint marked as Resolved

They refunded the money to my account

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2020

PayUMoney Customer Care's response Hi Dipanjan,

We regret the inconvenience this may have caused you.

As checked, your amount has been refunded on 23/03/2020 to your source account via transaction id [protected] and ARN number[protected]. Request you to check with your issuing bank with the mentioned ARN number for further assistance.

Regards,
Team PayU