[Resolved] PayUMoney — Refund request from a fraud website. | |
On 26th March 2021, I did two transactions to a fraud website via PhonePe App through PayUMoney gateway. The website is not working now so there isn't any way to get the refund through the website. Below are the two transaction ids. Please take action against this issue ASAP. Transaction IDs [protected] [protected] Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Hey, this is a successful TXN via PayUmoney Payment ID [protected] & [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding refund, you are requested to contact the merchant directly to get the status at their end.
Reply
Hi!
Apologies for the inconvenience. As checked, these are successful transactions via PayU Id - [protected] & [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.
Regards,
Team PayU
Apologies for the inconvenience. As checked, these are successful transactions via PayU Id - [protected] & [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.
Regards,
Team PayU
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