[Resolved]  PayUMoney — refunded amount not yet received

Address:Jabalpur, Madhya Pradesh, 482005

Sir i have done railway reservation through payu gateway...due to some problem reservation got cancelled and money got debited from my bank amount...so kindly refund my money as soon as possible ...

details:-
Transaction ID: [protected]PNR:
Train No./Name: 11061 / DARBHANGA EXPTransaction Date: 29-Jun-2018
JABALPUR ( JBP) NAINI ( NYN) Refund Status: REFUNDED
Cancellation/Refund ID: [protected]Bank Name: PayU Money
Booking Amount: 1520.0Refund Amount: 1520.0
Refund Date: 29-Jun-2018
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Aug 9, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

Dear Sir

I booked the e ticket in irctc web site but transaction still now pending My reference id is [protected], pls i kindly request you to do the needful for us...
my mail id is [protected]@gmail.com
my mobile no is [protected]

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